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Customer Service High School

Location:
Sunnyvale, CA
Posted:
June 28, 2014

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Resume:

LAURITA MAGALLON

acerur@r.postjobfree.com

***/***-****

OBJECTIVE

I am looking for a career opportunity in a corporate and healthcare

environment that offers stability and upward mobility.

QUALIFICATIONS

Organized, quick learner, detail oriented, broad knowledge of

Computers and software, flexible schedule, available for Overtime,

customer service experience and able to multi-task.

WORK HISTORY

SCAN HEALTHCARE -

Pursuit Assistant - Coordinator

2012-2014

Long Beach, CA

. Health Effectiveness Data and Information Set (HEDIS)

. Viewing, saving and logging records into appropriate

folders

. Scanning and parsing files in EMR

. Calling and faxing medical request for missing data and

medical records

. Informing nurses of completed information for HEDIS

project.

ALTAMED HEALTH SERVICES

2010-2012

Case Management Coordinator

Commerce, CA.

. Requesting Senior Referral authorizations for hospital

s, Diagnostic testing and specialty equipment for Senior and

disabled patients

. Arranging transportation for patients

. Arranging nurses to follow-up on patient's care

. Updating M.D. on patient's care and developments

. Heavy scheduling for patient needs

ADMIRAL HOME HEALTH

2009-2010

Case Management Assistant

Lakewood, CA

. Typing and faxing reports to referring agencies

. Monitor, update Request authorizations

. Daily/weekly monitoring for patients that Need

recertification's and request renewal of MD

orders

. Assist With phone calls and receiving reports

. Filing authorizations/MD

. Orders based on daily referrals

. Calling nurses for completion of Documentation timely

. Intake and staffing.

GREATER LB ORTHOPEDIC MEDICAL GROUP

2009-2010

Front Office Coordinator

Long Beach, CA

. Greeting patients, scheduling, follow ups and customer

service

. Answering phones, collecting co-pays, filing, and

prepping charts

INTERCOMMUNITY MEDICAL

1997-2008

Front Desk Coordinator

Torrance, CA

. Coordinating, scheduling, and follow ups

. Record keeping, data entry and Filing detailed reports to

attorneys

. Opening and closing of the three offices

. Liaison to other three offices

.

Phones and managing financial transactions. Arranging lunches

For Doctors and Attorneys. EDUCATION

Loyola Marymount University Business Administration, L.A., CA -

some classes

Morningside High School: College Prep. Inglewood, CA COMPUTER

EXPERIENCE

P.c. IBM and compatible. Word, Excel, Access, Outlook and Power

Point. E-Mail, Internet, SOS, Synergy. EMR, 10 Key, Type 35 WPM

CPT,. ICD 9

SPECIALVERBAL SKilLS Bilingual Spanish/English Read and write



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