Natalie Rodriguez

Store Manager

Austin, TX

aceruf@r.postjobfree.com - 512-***-****

SUMMARY : Manager with experience in providing professional and positive leadership that creates and

encourages an environment of teamwork and mutual respect, where both customers and associates are

valued; driving sales by providing an excellent shopping experience for the customer; ensuring that the store

fulfills established financial goals and objectives and meets operational and merchandising standards by

following Company guidelines, policies, and procedures.Summary of Qualifications# Over 9 years experience.

# Strong ability to focus on the customer's total experience. # Exceptional ability to demonstrate leadership

of associates through positive professional conduct. # knowledge and ability to conduct store business with

integrity, and personally adhere to established policy and procedure. # Profound ability to organize, prioritize

and balance the functions of the business as required. # In-depth time management skill. # Remarkable

ability to encourage diversity, mutual respect, and teamwork. # Strong ability to train, mentor, and coach other

associates to develop their talents and skills. # Exceptional ability to effectively communicate with supervisors,

peers, subordinates, and customers. # Strong ability to motivate self and others. # Exceptional ability to

resolve issues and conflicts fairly, consistently, and promptly. # Great ability to work effectively under pressure.

Create an outstanding store environment where the Customer enjoys shopping and the associate enjoys

working. * Hire outstanding individuals in every position and provide the training and development to make

each associate successful in serving the customer and performing their duties in the store. * Communicate

and effectively manage all Company programs and store activities. * Ensure a premier level of internal and

external customer service. * Create a positive working environment for all store associates by valuing and

encouraging diversity, mutual respect, and teamwork. * Achieve sales, shrinkage, expense, and profit goals.

* Ensure that total store operations are carried out in accordance with established standards, policies, and

procedures. * Execute and maintain merchandise presentation and housekeeping standards in all areas. *

Direct loss prevention and safety activities to protect company assets and ensure the safety and security of

associates and customers. * Ensure that the store is adequately staffed with qualified individuals at all times. *

Ensure that all associates receive effective training and continual feedback through coaching, counseling, and

recognition. * Provide ongoing performance management for all associates, and invite associate comments

and interaction. * Identify and develop associates for promotional opportunities and future assignments to meet

current and future business needs. * Represent the Company and the store in the local community, and create

an ongoing mutually beneficial civic relationship. * Perform other duties as may be assigned.

WORK EXPERIENCE

Loan Processor

NLC - Marble Falls, TX - December 2013 to Present

Skills Used

Answering phones, making collection calls, customer service, and Marketing

Store Manager/recruiter

Rue21 - Lubbock, TX - June 2012 to August 2013

Store Manager

Cato Fashions - Lubbock, TX - September 2006 to June 2012

Store Manager

Friends Convienence Store - Plainview, TX - June 2001 to January 2006

Assistant Manager

Pizza Hut - Plainview, TX - June 1998 to May 2002

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