Michael J. Polizotto Phone: 732-***-****

** ******** **** ** ****: 732-***-****

Howell, NJ 07731

Email: acerrj@r.postjobfree.com

SUMMARY:

Senior Manager and experienced leader with management positions in

private industry, federal, state governments and non-profit

organizations. Focus on developing effective teams and building on

functional experience in business, technology and organization

infrastructures. Emphasis on profit and loss, financial management,

multi-dimensional programs, geographically managed teams of 5-300+

professionals, planning and scheduling, developing new business

functions, policies and procedures, subcontract and contract

management. Demonstrated track record of successfully managing risk.

Budget responsibility $50M+. Exceptional ability to implement strategy,

business plans, software, and restructure for major profit impact.

Instructed, counseled and mentored employees, students, and corporate

entities in use of PM Tools and methodologies. Experience includes line

and program/project management with private industry, consulting

services, and outsourcing organizations. Worked for such notables as an

employee at HP, CGA, ATT, CSC, BSA. Independent Consultant for 10 years

at ATT.

Industries: Banking, Distribution, Education, Electronics, Federal

Government, Financial, Fund Raising, Hospital, Human

Resource/Administration, Insurance, Membership, Network Management,

Manufacturing, Office Automation, Pharmaceutical (SFA), Sales and

Inventory, Small and Mid sized businesses, State Government,

Subscription Fulfillment, Supply, Telecommunications, Transportation

and Voice Response systems.

Business Experience:

Program Management Business Analysis Policies and Processes

Project Management Operations Management

Product Management Process Reengineering Training/Mentoring

Change Management HW/SW/NW Evaluation Business Development

Contract Management Business Continuity Proposal/RFI/RFQ/SLA

Outsource Management Disaster Recovery Quality Assurance

Integration Management Systems Engineering Secret Clearance

Vendor Management Call Center Design & Validation/Verification

Resource Management Mgt

Business Management Strategic Planning SDLC

IT/IS/NW Planning

Resource Management

Overview

Produced business plans for a multitude of programs for commercial,

government and non-governmental entities.

Consulting Product Management for an AT&T Accunet Network Management

product

Established & Member of PMO at 2 organizations tasked with procedure

and policy establishment and continuity.

Conceptualized, designed, directed development, deployment,

presentations and introduction of Sales Force Automation in the mid

'80's. Written up in Pharmaceutical Executive.

Established Governance Boards and met weekly with Telecom,

Pharmaceutical, Financial, government and non-profit existing/potential

executive clients performing requirements gathering process to

establish desires, needs, objectives and understand issues. Present

them with 'to the point' proposals addressing their issues, needs,

objectives and potential solutions.

Participated in and wrote numerous RFIs, RFPs and RFQs distributed to

multiple HW/SW Contractors/vendors. Ranked, rated and recommended

choices to clients.

Program Manager for international clients' global rollout and

integration. Managed creation of project, outsource and logistical

plans for this Pan European opportunity (location and diverse staff)

for 14 countries, 44 cities.

Managed the requirements gathering, investigation and assessment of

HW/SW and NW high availability products necessary to the assembly of

prototype labs needed to build new architectures (legacy to multi-tier)

for finance and manufacturing processes. Also for utilizing LAN and WAN

networks with a distributed relational database housed on a 3-tier

client server environment.

Adjunct Professor (volunteer) counseled, mentored and guided students

through their Final Papers and Thesis. Further assisted them in their

making the right career choice. . Designed IT educational courses and

taught various IT/IS courses at Cap Gemini.

Mentored, counseled, guided clients, employees, students and Sr.

Professionals throughout my career.

Built, staffed, trained and managed high traffic call centers and

trouble ticketing systems for AT&T, State, DOD, Boy Scouts of America

and Fiduciary Trust Co. of NY. Functioned in dual roles hands-on

manager and director.

Multinational/diverse and Industry Experience: Effectively worked in

multinational and multicultural environments throughout the United

States, Pan Europe, and the Caribbean on contracts valued at 5-300+/M.

In certain cases use of off shore resources who successfully responded

to RFPs. Creation of SLAs, SOWs, partnership agreements

(services/timelines, etc.).

Organization and Business Development: Improved functional alignment,

use of appropriate resources, job descriptions, salary guidelines,

policies and procedures, career path definition, new hire orientation,

mentoring, developing managers, workflow analysis, process

improvements. Additionally, PMO (financials, documentation,

change/issue management, policy/procedure establishment, scheduling and

resource allocation), budget management on the project, department,

division, and organization level (define, report actual versus

projected, present to executive committee for variances), and

performance metrics definition. Strategic and long range planning to

support corporate direction.

Financial Management: Budget responsibility at all levels - client,

company, division, department, and specific programs and projects.

Includes developing budgets, tracking projected versus actual

expenditures, presenting proposed budget variances to management and

steering committees for approval, contract and sub-contract

negotiation, billing and collection, establishing the project office

focused on project financials, and ensuring compliance with

regulations.

Client Facing: Member of executive committees, presentations to

executive management, key adviser to technology steering committees,

proposal development, definition of the contractual agreements

including statement of work, engagement letters, change orders, and

pricing.

Risk Management: Conduct risk assessment and quality reviews. As

Engagement/Program Manager, implement security and business continuity

and/or disaster recovery strategies and integrate across the

organization. Initiate appropriate actions to address project slippage,

cost overruns, and improved customer relations. Incorporate E-service

solutions, high availability, internal and system controls, object

oriented software design. Conduct weekly reviews to ensure compliance.

Ensure success through risk identification and mitigation.

Methodology Development: Engagement/Project management, project

turnaround, organizational change, software development, database

design and integration/implementation, CRM, security and recovery

services, based on best practices. - ISO9000, PMI, SEI/CMM, DSDM,

FocusPM, Perform, Rational, Sarbanes-Oxley, TQM, JAD, SQA, SDLC and

others.

Account Management: Oversee the Account Management function in sales

and operations. Provided leadership for Account Managers and directed

the relationship between Managers, corporate Business Units. Initiated,

developed and retained relationships and loyalties with existing and

potential clients. Solicited and maintained relationships and business

with AT&T, Republic Bank, CR Bard, NJ Office of the Governor, DOD Perot

Systems, Benton Int'l.

Resource Management based on analysis, need and appropriate skill set

thereby assuring on-time delivery and within budgetary bounds. Managed

diverse and dispersed groups of over 100 individuals during

Program/Project deliveries.

CORPORATE EXPERIENCE (1978 - 2011):

Monmouth County (2004 - end of 2011 then retired) Heavy Truck Driver -

Operate, drive equipment and perform various maintenance/labor duties

including- setup/breakdown of work areas, flagging/traffic control

duties during repair/paving roads .Retired end of 2011.

Manpower Professional (2003 - 2004) Call Center Manager Responsible

for research, recommendation and assist in procurement/problem handling

and installation of HW/SW/NW needed to effectively operate this (24/7)

facility. Additionally responsible for Call Center Representatives,

training, mentoring and general management.

Hewlett-Packard (2000 - 2002) - Sr. Program Manager Management of

diverse groups and locations for multiple integration and custom

Development projects. Sr. Member of international RFI, RFP, RFQ team

responsible for writing and responding to client requests.

MJMR infoTech (1995 -2000) -Managing Partner Secured engagements and

successfully performed various roles as Project/Product Manager,

Business/IT/IS Analyst, Lead Architect and Systems Engineer for

administration (H/R), manufacturing, finance, fraud, customer care

divisions within the Telecom, Banking, Federal and State government

venues. Wrote, matrixed, rated, ranked and recommended qualifying

vendors to clients.

Cap Gemini (1990 - 1995) -Sr. Principal Consultant Participated in

many projects during my tenure at Lucent, ATT, Telcordia, US West,

supplying, Business/IT/IS Analysis, Systems Engineering and Project

Management skills and experience. Team member responding to RFIs and

RFPs received from client organizations.

Kent College/LaSalle University (1992 - 1996) - Adjunct Professor

Volunteer Mentored, counseled and guided college and graduate students

thru final projects, thesis and career choices.

Computer Sciences Corporation (1983 - 1889) - Sr. Project Manager/Sr.

Member of PMO Advisory Staff Participated in, and Sr. Member of

contract teams responding to RFPs, RFIs and RFQs. Directed State,

Federal and Commercial programs

Boy Scouts of America (1978 - 1983) - Director IT and Project Manager

Finance and Administration. Responsible for direction of IT/IS Project

Teams servicing the Finance, Administration (H/R), Supply (retail),

Membership and Publications business units of this organization.

EDUCATION/TRAINING:

Kent College - Masters - Business Administration, BS (Computer

Sciences/Management) New York University - Computer Sciences CSC- DSDM,

Cap Gemini - Perform, PMI - PMP, HP - FocusPM, SEI/CMM

IBM Education Center - Software, Communications & Database courses

George Washington University - PMI

CSC Institute - Interpersonal Skills, Effective Proposal Writing

Cap Gemini - Genesis and ISO-9000

Superior Tractor Trailer - obtained CDL Class B with all endorsements

Vendor sponsored - Database Management and Project Management courses

Published Works:

Planning for Success - an IT Solution

Consolidation for Cost Effective Network Support

References available

Willing to Travel

Contact this candidate