DENISE FIELD

**** ***** ******, ***. ** East Meadow, New York 11554 Phone: 516-***-**** acerq3@r.postjobfree.com

Professional Experience

jOHNSON cONTROLS, iNC., sYOSSET, nEW YORK 2012 2014

Systems Operations Manager

Implemented operational process improvement through analyses and reports, reducing errors and increasing productivity

Created training manuals to better forecast capacity when signing on new business

Documented Operations processes and IT processes along with business requirements for a new project

Deconstructed and rebuilt KPI reports on Access

Track, forecast, and budget 70 100 projects at a time from inception to completion and closing

Created a collections procedure that increased collections by 30% first month out

Research and reconcile contract mischarges, performs project cost transfers. Was recognized monthly for meeting or

exceeding the Trade Working Capital by working closely with our collector and PM’s to ensure customer approval on

accounts receivables

Review contracts, invoices, certificates of insurance, bonding, lien waivers and materials to meet revenue plan

Project planned project costs by billing schedules, labor scheduling, material and sub labor

Drive AR and Dispute reviews weekly and monthly, Execute A/R and A/P reports

Monthly Backlog with Project Mgrs and LSS’s of project costs, revenue and projected gross margin

bny mellon, MBSC Securities corp. uniondale, new york 200*-****-****

2004 2011

AVP Business Strategy, Sales and Trade Operations (Promoted from Within)

Forecast and trend sales and assets, financial modeling, Analyze Sales Flows

Parallel Corporate Accountings Sales and Assets reports Variance analyses

Work with IT and sales force to develop enhancements and upgrades to CRM and current software; met with each

business line to define strategy then translate requirements to IT. As a result of building an in house software program

through the SDLC directly with the IT department, the company retired two software applications thus streamlining and

centralizing data and tools for the sales force

Provide support to upper management and finance, and assist in the development and execution of the firm’s business

plan, marketing metrics, RFP’s

Conduct staff meeting to update the department on current internal issues and industry trends

Manage, develop and evaluate staff responsible for providing service to banks, major corporations,

Maintaining weekly, monthly, quarterly and annual and ad hoc reporting on sales, assets, expenses, call, product,

money markets and annuities

Manage relationship with technology and business owners to ensure translation of requirements and understanding of

options for delivery against the requirements

work with multiple clearing entities on large data file conversions, and Asset/Transactions transmission files i.e. account

number changes, server changes, new platforms, mergers

Scrub large quantities of data for different project build or enhancements. Through this process discovered major

discrepancies in data mapping of transactions from other banking entities that resulted in months of thousands of daily

transactions posted incorrectly. Led the team in rectifying the error, correcting the process and developing best

business practices to ensure data mapping accuracy for future file transmissions

Work with IT on SDLC, UAT, test case scenario's from migration to production, including case and closure

documentation

2000 2004

Manager, Sales Support and Trade Operations

Maintain sales, assets and transactions data reporting for distribution

Oversee buy and sell side trade reconciliations and settlements including, NAV, annuities, money markets, and mutual

funds

Compliance review of transactions and agreements, for market timing and AML

Correspond with NSCC, BFDS, and DTCC, work with BFDS on all new dealer and dealer branches

Running CRM reports, Ad hoc and analysis reports

Conduct staff meeting to update the department on current internal issues and industry trends

Denise Field Resume Page 1

Manage, develop and evaluate staff responsible for providing service to banks, major corporations,

Build and maintain client presentations and analyses, and prepare materials for meetings using database, Bloomberg

and Visions

Maintaining weekly, monthly, quarterly and annual and ad hoc reporting on sales, assets, expenses, call, product,

money markets and annuities

Tracked monthly sales and calculated commissions for Institutional sales force

Maintain all dealer agreements on file including all amendments and schedules, Agreements work with legal to

execute

Assist sub accounting in dealer payments, Sub TA reimbursement and asset based fee

Dealer payment reporting

PARKER BROMLEY, LTD. garden city, new york 1996 1999

Operations/Syndicate Manager

Manage needs of clients, sales force and upper management

Built strong productive relationships with clearing correspondents and transfer agents

Interact with wire room, and margin clerk at DTC to identify and resolve complex operational and transactional issues

Process and collect funding from clients to settle trades and meet margin calls

Manage, prepare and complete all syndicate for IPO’s and private placements

LEW LEIBERBAUM, GARDEN CITY, NEW YORK 1992 1996

Stockbroker

Education

st. johns university, Jamaica,NEW York

Bachelor of Science in Finance 1991

SKILLS

Microsoft Office: Advanced Excel, Word, Advanced Access with database development including

SQL, Power Point; Power Select, ONYX (CRM), Visions, Crystal, NICE, SAMS, and Oracle

applications.

Denise Field Resume Page 2

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