Jamila T Prempeh

**** ******** ** *** * CLEVELAND HTS, OH 44118

216-***-**** . acerp9@r.postjobfree.com

CAREER GOAL

In this ever changing economic and employment environment, I am seeking a

permanent position with a stable growing company. My goal is to efficiently

apply my skill set learned/acquired during my time as a college student and

to prove myself as a valuable asset to a company.

EDUCATION

Bachelor of Health and Science in Gerontology, Graduation Date: May 7,

2013

Bowling Green State University (BGSU), Bowling Green, Ohio

PROFESSIONAL EXPERIENCE

Veterinarian Assistant/ Customer Service Representative (CSR) - Suburban

Veterinary Clinic . Maple Hts, OH . June 2000 - Current

Assists veterinary clinic with all aspects of animal care, in addition to

performing routine clerical activities as assigned

Basic animal care: nourishment, exercise, administer medications, monitor

vital signs, grooming

Prepare patient charts, record medical history, room patient, apply

appropriate restraints

Assist Veterinarians/Technicians with various procedures : X-ray,

spays/neuters, immunizations

Cleaned and maintained the holding areas for all animals.

Performed routine laboratory preparation, including hematology, urinalysis,

fecals, and ear cytology

Functions as the liaison with clients concerning complaints or problems the

client is experiencing with the hospital. Maintain adequate supply of

client education materials, helping clients with directions, along with

records and test results to bring and follow-up status reports of patient

after specialty care

Prepare forms such as new client registration, medical records, health and

vaccination certificates, lab results and euthanasia certificates.

Financial responsibilities include making certain that accurate charges are

entered and processed.

Explain invoices to show value for the care provided, stating all services

and products provided before the payment is rendered. Collect payment when

services are rendered, including making change for cash payments,

processing credit cards and getting proper ID for checks. Print or record

the end of day financial balances, ensuring they are accurate

Package Handler - Fed Ex Ground . Perrysburg, OH . October 2012- April 2013

Ensure the safe travel of packages to the specified destination

Load and unload packages and parcels on and off trucks

Clean the warehouse, prepare for delivery, and organize packages by

scanning them in and sorting them out.

Move products and materials by hand or with basic material handling

equipment.

Safely handled fragile, dangerous, and/or hazardous products

Registered Nurse Intern - Hospice Care Center .Bowling Green, OH . January

2013- April 2013

Completed 400 hours shadowing registered nurse in order to gain experience

within the Hospice care field

Assisted with patient care: repositioning, feeding, comforting patients

Performed assigned duties to assist with the 3 stages of death care

Developed warm relationships with patient's families and loved ones in

order to provide more effective care

Spent additional 80 hours creating directory of Nursing Homes, Hospice Care

Centers, Assisted Living Centers within the greater Cleveland area to

helping future internship candidates match to appropriate locations

VOLUNTEER EXPERIENCE

Certified Hospice Volunteer -Hospice Care Center - Bowling Green, OH

(2012-2013)

Activities Director Volunteer - Heritage Corner - Bowling Green, OH

(2011)

Administrative Office Volunteer - Bowling Green Senior Center -

Bowling Green, OH (2012)

Skills

Exceptional customer service

Proficient at Word, Excel, PowerPoint

Skilled at mediating /conflict resolution

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