LADONNA M. MEDLEY

acerik@r.postjobfree.com

Lawrenceville, GA

323-***-****

OBJECTIVE

To obtain a long term position where I may utilize my strong knowledge in

payroll systems, superb organizational skills and strong ability to learn

new systems and procedures.

PROFESSIONAL EXPERIENCE

. Familiar with the regulatory standards, policies and procedures of

payroll.

. Sound knowledge of basic mathematical concepts like performing

calculations by using fractions and percentages.

. Attention to detail with good research and analytical skills.

. Familiar with ADP payforce,EV4,EV5,CRM, PeopleSoft, Ceridian,Great

Plains,Adjustmates and QuickBooks.

. Good communication skills and able to work independently, prioritize

projects, and meet deadlines.

EMPLOYMENT EXPERIENCE

SIWEL CONSULTING

Oct 2013 - Feb 2014

Payroll Specialist

. Verified tax payments and resolved tax agency inquiries and document

resolution.

. Processed and balanced Year End forms W-2, W2c's and amended tax

returns.

. Corrected employee YTD information by entering tax balance adjustment.

. Processed EDD wage verification relating to unemployment audits;

preparing verification for different states.

LDS TAX AND ACCT SERVICES Sep

2009 - Oct 2013

Payroll Specialist

. Researched and resolved any payroll issues.

. Handled all transactions, reimbursements, garnishments and adjustments

in a timely manner.

. Ran weekly, bi-weekly and monthly payroll using ADP EV5, MJ reporting,

Adjustmate.

. Performed the tasks of preparing and filing various bi-weekly, monthly,

quarterly, and annual reports.

CUBIC TRANSPORTATION SYSTEMS

Jul 2003 - Oct 2008

Dispatcher/ Customer Service Representative Lead

. Handled the flow of calls to and from a busy multi-line phone system,

monitored open call reports, and provided detailed information for

products. Handled inbound duties such as taking, processing and filling

service calls

. Coordinated and scheduled preventative maintenance for technicians.

Verified the accuracy of activity reports and tech mileage, inventory

of machines, dispatching and providing periodic audits of technicians.

. Trained new staff members to increase their product knowledge and

improve the service to the customers.

. Effectively performed all aspects of customer service required of a fast-

paced company.

. Provided quick, efficient and friendly service to customers.

EDUCATION

University of Phoenix, Gardena, CA - Human Resource Management - BA

Certificate - Currently Attending

CTEC, Los Angeles, CA - Certified Tax Preparer- Certificate - 1/2008

ICT, Los Angeles, CA - Office Administration- AA Certificate - 10/1996

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