Susan Levy

Dallas, TX 214-***-****

Work Experience:

Inside Sales

Utilitiy Concierge

Dallas, TX February 2012 - Present

I am responsible to cold-call rehash all missed opportunities in residential security sales and secure the

install of the 2GIG home management security system. I also train and advise existing inside sales

personnel in the technique of phone-selling these systems, and have recently been working as the sales

manager for the commercial security side of the business. I am the scheduling coordinator for the audio-

visual / media portion of the business, and am responsible to follow up on all quotes which I have begun

to close over the phone, as well. I have recently been given the responsibility for creating and placing

employments ads for inside sales, screening all prospects, scheduling and conducting interviews, and

presenting qualified candidates to the owner.

Senior Business Advisor

Generational Equities, LLC

Dallas, TX June 2011 to February 2012

I cold-called privately owned business owners, nationwide, for the purpose of soliciting the potential

acquisition / merger of their business, and identifying tangible / intangible asset value, exit strategy

planning in place, etc., and create value in attending a one day seminar about planning their exit strategy

and securing our representation. I was ranked in the top 30% of the inside sales force in number of

attendees and clients created.

Career Services - Inside Sales

Everest College

-

Arlington, TX May 2010 to June 2011

I developed and built business relationships to locate immediate employment opportunities for the

graduates, as well as, externship sites for the students. I matched potential candidates from the college to

the employer's needs by prescreening and matching the candidates to the job description according to

the employer's specific requirements. I cultivated and built new employer relationships by understanding

their staffing needs and timetables, was proactive to their needs, and served as a consultant while also

building upon existing employer relationships. My objective was to achieve a "job placement" for the

graduate or student, be of assistance to the employer, and build my book of accounts.

Inside Sales- Call Center

Broadview Security

Irving, TX August 2009 to May 2010

My duties were to sell residential and commercial security systems to prospects from all across the

country over the phone as a one-shot close, and, to set qualified appointments for field reps to consult

with prospects. I am required to achieve daily quotas for both phone sales, and appointments set, while

maintaining exceptional quality on the call, and to maintain daily and weekly percentages of production. I

maintained an overall rating in the top 10 of this sales department.

O & G Broker

Excalibur Energy Corp

Dallas, TX October 2008 to August 2009

My responsibility was to recruit potential investors through cold-call prospecting to accredited individuals

to create interest and excitement, and to solicit for their investment into our private placement projects

once suitability standards are met.

Call Center Supervisor

Transtech Merchant Services

-

Carrollton, TX February 2005 to August 2008

Supervise, manage, and support a "team" of 20-25 outbound telemarketers. Responsible for meeting or

exceeding company production requirements in order to fill our daily quota of same day "hot" leads for

100 national field reps on a regular basis, conduct evaluations of my staff, coaching, mentoring, and

monitoring all phone reps, assist to create "one-shot" close appointments. I motivated and improved TMs

on all levels based on company objectives which l achieved by training, creating and implementing team

strategy and incentives in order to achieve high level of quality production. I was responsible for, and held

accountable for, all aspects of team's production, organization, quality assurance, and retention of my

staff.

Call Center / Sales Manager

Smart Alarm Systems

Fort Lauderdale, FL 1998 to 2005

Fort Lauderdale, FL) Call Center / SalesManager

I was responsible to hire, manage, and maintain a team of 20-25 telemarketers, and a team of 15-20 field

reps located throughout NY, NJ, FL, and DE. area. I handled all aspects of sales and telemarketing

management which included the creation and implementation of sales and production strategies in order

to produce "hot" leads for the reps. I handled all follow-ups, created and successfully implemented phone

sales scripts and techniques, recruited and trained all sales staff, and all day to day tasks in the sales

department in order to ensure quality production from all sales staff. I handled overflow leads by making

the in-home presentation myself, when possible, and close the sale for the rep over the phone as a T.O.

when needed, in order to ensure top production for the Company.

VERIFIABLE REFERENCES UPON REQUEST

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