LYN M. BRANVOLD

775-***-**** acergm@r.postjobfree.com 6084 Monterey Hwy Apt. 204 San Jose CA 95138

EDUCATION

B.S., Accounting

Anticipated Graduation Jul 2016

Brigham Young University Idaho

Rexburg, ID

- GPA: 2.70

- Skillset: self-motivated, experience with filing and paperwork, working knowledge of

Microsoft Office

Suite, basic accounting skills, ability to work at a fast pace, excellent customer service skills, excellence

in achieving company goals, excellent phone etiquette, able to work under a deadline, multitasking skills,

able to handle sensitive information confidentially.

WORK EXPERIENCE

Scheduler/Data Entry

February 2014 Current

Synergy Companies

San Leandro, CA

- Make phone calls to customers to set up appointments with the installation crews.

- Answer customer’s inquiries about the program and services offered.

- Input customer’s appointments into company database as well as in Microsoft Excel format.

- Occasionally assist invoicing department with billing for materials and labor.

- Verify information on invoice matches system comments about the job.

- Input amount of materials used for computer to sum together.

- Call technicians to verify comments on invoice are correct.

- Note how much each invoice was worth.

- Answer emails from program manager and other employees to help solve issues and notify supervisors

when and how the issue was resolved.

- Print schedules for technicians to have with them in the field.

- Assemble each schedule with necessary papers for each technician.

- File each schedule in corresponding technicians receiving box.

- Listen to voicemails from previous day to answer questions and make appointments.

- Work with neighboring departments to achieve customer service goals.

- Transfer calls when needed to other departments.

Housekeeping Laundry Attendant

April 2013 March 2014

La Quinta Inn & Suites

Fremont. CA

- Cleaned 17-28 rooms per day adhering to specific hotel standards in a timely manner.

- Assisted guests with services requested.

- Assisted laundry services in completing tasks efficiently within a set quality requirement.

- Front desk training

- Answered phones

- Handled and recorded cash and credit card payments made by guests.

- Checked in and made reservations for guests.

- Greeted guests with professionalism and courtesy.

Assistant Supervisor Housekeeping

Jun 2011 Mach 2013

La Quinta Inn & Suites

Ely, NV

- Trained employees on basic housekeeping tasks cleaning rooms, room consistency, and customer

service.

- Inspected 50-70 rooms per day to verify adherence to hotel standards.

- Monitored employees tasks and gave feedback when needed to achieve goals.

- Greeted guests and attended to their needs.

Custodian

Jul 2009 Jul 2011

Wild West Grooming

Ely, NV

- Assisted in the grooming of cats and dogs.

- Completed 5-10 grooming assignments per day.

- Answered phones and occasionally worked register.

- Cleaned groom shop after closing.

- Vacuumed

- Washed laundry

- Mopped floors

Student Aid / Intern

Jan 2011 Apr 2011

D & D Financial Services

Ely, NV

- Filed tax returns.

- Assembled client reports.

- Recorded check payments.

- Addressed and mailed letters when needed.

- Shredded sensitive documents when needed.

- Made copies of documents for accounting staff and clients.

Library Intern

Sept. 2010 Jan 2011

White Pine High School

Ely, NV

- Organized and filed books alphabetically.

- Checked out books to students and teachers.

- Made copies for students and teachers.

- Made sure students signed in for attendance purposes.

VOLUNTEER EXPERIENCE

Contributor

Oct 2010 May 2011

National Honor Society

Ely, NV

- Developed numerous service projects including car washes & sack lunches.

- Hosted a community-wide Valentine’s Day dinner.

- Organized canned food collections to give to families in need.

Member Mormon Helping Hands Relief Effort

Nov 2007

The Church of Jesus Christ of Latter-day Saints

San Diego, CA

- Spent 10 hours assisting victims of the San Diego wildfires.

AWARDS RECEIVED

Certificate of Appreciation

May 2011

National Honor Society

Ely, NV

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