Delisa McCormick-White acerf3@r.postjobfree.com

**** ******** **** **** *************, GA 30043 904-***-****

Objective

To obtain a position that will enable me to utilize my strong organizational and analytical skills, as well as

my ability to maintain on effective working relationship with other employees. Demonstrating

outstanding customer service and communication skills, both written and verbal.

Qualifications

• Over ten years of experience in business office functions, customer service, collections

specialists, payment review analyst and billing.

• Reputation for excellence and high quality service to clients.

• Assisted manager with conducting interviews and training new employees.

• Addressed correspondence, confidential reports according to hipaa regulations.

• Accustomed to meeting deadlines, resolving issues and escalating payer trends efficiently.

• Strong computer skills including detailed knowledge of MS Office 2010,Proficient in Microsoft

Office Word, Excel, Microsoft Window 7, Internet Applications, Meditech, Kronos, Artiva and

Doc Direct.

• Accustomed to working in a structured and fast past environment.

Professional Experience

Parallon Business Performance Group Atlanta, Ga

Collections Specialist 2013-Present

• Monitor insurance claim by running appropriate reports and contacting insurance companies to

resolve claims not paid in a timely manner.

• Identify problems accounts and escalate as appropriate.

• Update the patient account record to identify actions taken on the account.

• Identify coding or billing problems from EOB and work to correct the errors in a timely manner.

• Responsible for training new employees.

Parallon Business Performance Group Orange Park,

FL.

Research and Correspondence Team Lead 2003-2013

• Addressed and resolved issues and problems

• Analyze assigned projects and distribute to member per their area of expertise.

• Processing Attorney and Third Party billing requests.

• Inspire each team member to perform and do their best.

• Conducting Depositions.

• Approving Payroll.

• Conduct and assist manager with interviews.

Delisa McCormick-White acerf3@r.postjobfree.com

1032 Overlook Park Lane Lawrenceville, GA 30043 904-***-****

Patient Accounting Cashier Orange Park, FL

2001-2003

• Posting Insurance and Patient Payments daily.

• Research and applying transaction relating to unapplied cash.

• Researching and correcting other cashiering transaction as needed.

Education Jean Ribault High School

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