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Sales Representative Customer Service

Location:
Parma, OH
Salary:
45000
Posted:
June 27, 2014

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Resume:

R. CHARLES STEIGERWALD

**** ***** ***

Parma, Oh 44129

330-***-****

acerer@r.postjobfree.com

PROFILE

A highly motivated professional with expertise in Operations, Sales and Warehousing.

Effective skills in organizing, decision making and problem solving. A team oriented leadership

style with an emphasis on achieving goals and successful results. Successful managing projects

and employees to increase productivity and improve quality and customer service.

EDUCATION

McKinley High School, Canton, OH - Graduate

Home Inspection Certificate - Stark State College of Technology, Canton, OH

EMPLOYMENT

GEBAUER COMPANY-CLEVELAND, OH MAY,2013 -PRESENT

Warehouse Supervisor

• Responsible for all shipping and receiving processes and systems.

• Ensure compliance with all OSHA safety policies for materials and

employees.

• Maintain DOT, FDA and ISO standards.

• Train and develop warehouse employees in regulatory and company

policies.

• Develop and manage inventory control accountability to assure material

requirements.

• Review all inbound shipments and transportation invoices.

• Assist in negotiating LTL contracts and coordinate UPS and FedEx

shipments.

HARWICK STANDARD-AKRON, OH July 2011- 2013

Warehouse Associate/Asst Warehouse Mgr.

• Order Picking in accordance with Pick Tickets-Verify Pick orders

• Inventory Management Systems – DAP

• Forklift Operations

• UPS & FEDEX shipping, metering & packing

• Domestic & International Shipments

• Hazardous Materials- training & certification

• Shipping & Receiving documentation

• Cycle counting

PREMIER INDUSTRIAL SUPPLY-CANTON, OH January 2011-May 2011

Sales Representative

• Products are construction grade adhesive and sealant products.

• Responsible for cold calling customers to create new business contacts.

• Follow up new leads to discuss potential new customer needs.

• Follows up with customers to ensure business retention.

• Utilize Microsoft Excel, Word, and PowerPoint.

KEMPTHORN AUTOMALL-Canton, OH 2008-2009

Sales Representative

• Consumer auto sales - met quotas regularly.

• Knowledgeable in Reynolds and ADP software applications.

• Skilled in product knowledge and customer presentations.

• Experience in sales marketing, creating and following up on new business leads.

HT HOME INSPECTIONS & PROPERTY INVESTMENT-Canton, OH 2004-2008

Project Manager

• Responsible for real estate procurement and inspections.

• Responsible for staff hiring.

• Scheduled all work by sub contractors.

• Ordered all materials and scheduled their deliveries.

• Responsible for real estate acquisitions.

Property Manager

• Secured new rentals and sold repaired homes.

• Coordinated required administrative documentation.

Vendor Supervision

• Managed up to 20 sub contractors at a time.

• Maintained HUD regulations as well as Section 8 guidelines.

• Performed building restoration, blue print reading.

• Ensured cost and budget control for operation timelines.

• Responsible for field support, safety goals and regulations, negotiations of

contracts, operations efficiencies, sales and marketing.

OHIO PACKAGING-Massillon, OH 1979-2004

Warehouse Manager

• Facility management for corrugated packaging material Production and

Distribution.

• Responsible for Shipping and Receiving operations-truck and rail.

• Ensured DOT and OSHA regulations were followed.

• Guaranteed Quality Assurance with ISO 9000 systems.

• Efficiently operated the fork lift, clamp truck, slitter, cutters and banders.

• Supervised over 50 employees.

• Monitored and maintained shipping and receiving schedules.

• Gained vast knowledge in all aspects of manufactured corrugated paper

processing.

TRAINING

• Excelling as a Manager/Supervisor Certificate-8//8/13

• Industrial Safety Elements OSHA 10-Certified – 4/1/14

• Hazardous Materials -DOT Title 49CFR, specified in 172.704 Certificate-6/18/13

• ICAO/IATA Shipping Dangerous Goods by Air -1.4.3 of A.I.R. Shipper & 1.5.2. of

IATR DGR-10/17/13

• Hazardous Materials-ICAO/IATA Shipping Dangerous Goods by Air, specified in

1.4.3 of A.I.R. Shipper & 1.5.2. of IATA DGR -10/17/13

• Excel 2010 training-7/16/13

• Word 2010 training-8/5/13

References Available Upon Request



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