BRENDA UPDYKE

N*** STANDART WOODS

AUBURN, NEW YORK 13021

315-***-****

Objective: Obtain a challenging position utilizing my strong computer and

secretarial skills.

HIGHLIGHTS OF QUALIFICATIONS

. Word processing (Microsoft Word, Word Perfect); spreadsheets

(Microsoft Excel); graphics (Microsoft PowerPoint); knowledge of SAP

system.

. Insurance billing and verifications; pull medical records; post cash;

accounts payable/receivable reconciliation; end of month processing;

prepare and run nightly census.

. Maintain filing systems; record minutes at monthly meetings; process

and deliver incoming mail.

. Receptionist duties including answering four-line phone system;

greeting customers and directing them to the proper individual(s);

collecting monies from clients and recording daily balances; preparing

invoices daily for incoming clients.

. Payroll computation; complete monthly reports.

. Serve as help desk problem solver for basic computer issues to college

community.

. Responsible for preparing monthly copy count spreadsheet for various

departments.

. Create, print, and distribute monthly telephone bills for entire

campus including administration and students.

. Set up new e-mail accounts for faculty, staff, and students in active

directory and ghost mdaemon.

. Strong customer service skills; in the absence of management,

responsible for opening/closing outlet mall store, balancing cash

register, and preparing daily deposit.

. Enter individual Medicare patient billing into computer system.

. Data entry daily entering price changes for selected product

components and analyze product line for individual vendors.

. Responsible for writing credit returns.

. Receive salesmen's orders daily and prepare invoices for customers.

. Type 50wpm; shorthand; operate all automated office equipment.

. Acted in supervisory capacity over 6-12 individuals, giving them

direction and guidance when necessary.

EMPLOYMENT HISTORY

8/12-9/13 Packing Expeditor Jay Strongwater LLC,

Union Springs, NY

3/12-5/12 Remodel Associate Wal-Mart Supercenter,

Auburn, NY

4/08-12/09 Order Entry Clerk Crosible/Clear Edge

Filtration, Moravia, NY

4/07-7/07 P/T Third Key Bon Worth, Waterloo,

NY

3/07-10/07 Help Desk Coordinator Keuka College, Keuka Park,

NY

5/06-11/06 P/T Sales Associate Big Dogs Sportswear,

Waterloo, NY

10/05-12/05 Tech Support Welch Allyn,

Skaneateles, NY

8/04-2/05 Doc Ctrl Specialist Welch Allyn, Skaneateles,

NY

11/03-2/04 Office Assistant ITT Industries/Goulds

Pumps, Seneca Falls, NY

EDUCATION

Finger Lakes Community College, Canandaigua, NY: Computer Information

Systems/Accounting; 3.7 GPA and Dean's List.

Mynderse Academy, Seneca Falls, NY: Business/Secretarial Major; Diploma

and award received for highest average/general courses.

Contact this candidate