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Customer Service Quality Assurance

Location:
Mesquite, TX
Salary:
Open
Posted:
June 27, 2014

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Resume:

Ashleigh Hollins

***** ****** **.

Dallas, Tx ***17

469-***-****

acerc8@r.postjobfree.com

Objective

To obtain a position that will enable me to use my strong organizational

skills, educational background, and ability to work well with people,

engaged in a positive work environment, promoting advancement, and focusing

on customer service as a priority.

Education

Eastfield College- Business Administration June 2012- December 2013

Prairie View A&M University- Kinesiology/ Human Performance

August 2010-May 2011

Skills

Customer Service, Typing 30 WPM, Outgoing Personality, Quality-Focused,

Problem Solving, Multi Tasking, Listening Skills, People Person, Detail

Oriented

Experience

Pizza Hut

March 2013-Present

? Interacts daily with customers providing excellent customer service

through different channels including phone and face to face.

? Served as a delivery driver. Also assisted in dispatching delivery

drivers during high volume periods.

? Exhibits exemplary computation while processing cash, credit, and

debit transactions for customers via phone and face to face.

? Trained as a cook, preparing specialty items and large orders for

quality assurance and quality.

? Involved in the daily managerial duties including customer complaints

and escalated issues.

Dollar Tree- Customer Service

May 2012- Oct 2012

? Interacts daily with customers providing excellent customer service

? Maintain back and front stocking of store's merchandise

? Exhibits exemplary customer interaction while processing cash, credit,

and debit transactions

? Overseeing the set up sales floor and organization of check out

process

? Process bank drops and store deposits upon closing

Best Cleaning Services of Texas- Customer Service/ Laborer

July 2011- May 2012

? Ensured the cleanliness and organization of various office buildings

? Maintained stocking of building products daily

? Maintained security of building when cleaning after business hours

O.M. Roberts Elementary School-Internship- Assistant

May 2010- August 2010

? Interacted daily with students of the summer program

? Maintained a head count of student body and reported to coordinator

hourly

? Assisted in creating daily activities and processing lunches for

students

Cowboys Stadium-Community Service

August 2008- November 2009

? Interacted weekly with customers purchasing concessions

? Assisted in food preparation before the games

? Handled cash and debit transactions

References

Available upon request



Contact this candidate