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Customer Service, Organization, Communication, Management

Location:
Pittsburgh, PA
Posted:
June 29, 2014

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Resume:

Tyler Gavin

*** ********* ****, **********, ** **209

acer7y@r.postjobfree.com 412-***-****

Education

Slippery Rock University of Pennsylvania May, 2014

Bachelor of Arts in History

Cumulative GPA 3.034

Honors and Awards

• Dean’s List, 2013 and 2014 academic years

• Blue Key Honorary Society

• Honored volunteer with Office for Students with Disabilities

Experience

Captains Donuts, Grove City, Pennsylvania

Shift Manager

• Learned to follow instructions safely and train others through example

• Manage shifts and day-to-day operations of Captains Donuts

• Supervising five to six employees in a shift; calculate drawers at open and close; professionally

handled customer complaints and problems with strong customer service skills

Shaler Township Municipal Department, Pittsburgh, Pennsylvania

Summer Crew Leader

• Led summer crew for Shaler Township Parks and Recreation in the Public Works Department

• Worked with the Road Department in maintaining safe roadways and traffic control

• Oversaw summer crews work; cleaned public parks; participated in road construction; learned

to work with heavy and advanced machinery

Premier Marketing Innovations, Pittsburgh, Pennsylvania

Sales Consultant

• Learned the basics of sales and how to incorporate them into conversation

• Gained excellent customer transaction and interpersonal skills

Skills

• Proficient in computer competency work, primarily Microsoft Office

• Educated in conversational level speaking skills in Spanish and Korean

• Excellent organization and writing skills

• Experienced in strong written and verbal communication abilities with the ability to emphasize

a clear objective and work towards a common goal

Information

• Participated in the History Honorary Society, Phi Alpha Theta

• Member of the Swim Club intramural team

• Personally finance own rent and living expenses while in school



Contact this candidate