Karla Ri'Chard

Sales Support Manager - Pep Boys

Marietta, GA

acer68@r.postjobfree.com - 313-***-****

Opportunity to expand my knowledge and advance my development within my accounting career

WORK EXPERIENCE

Sales Support Manager

Pep Boys - Austell, GA - September 2013 to Present

Reconcile tills and safe every night

-Complete planograms before deadline every week

-Complete promoguides every month

-Manage a team of Customer Service Advisors

-Come up with resolutions for unsatisfied customers

Inventory Lead

CARMAX AUTO SUPERSTORE Lithia Springs - Kennesaw, GA - January 2011 to Present

Delegate Inventory Associates

-Hold Inventory Huddles and Communication Meetings

-Develop Associates

-Final Quality Checks/Customer Transfers/Receiving Transfers

Youth Leader

RISE AND SHINE - Detroit, MI - May 2010 to August 2010

Planned and prepared activities for young girls of the ages 5-7

Crew Leader

CENSUS BURERU - Detroit, MI - April 2010 to July 2010

Supervised 18 enumerators. Controlled Payroll and conducting daily meetings.

Volunteer Tutor

MATRIX THEATRE COMPANY - October 2006 to April 2009

Educate people of all ages about HIV/AIDs, how to protect yourself, and the ways you can get it through an

interactive play

Peer Educator

MATRIX THEATRE COMPANY - March 2007 to 2008

Plan, prepare and implement activities for at-risk youth

- Attend training sessions

- Supervise youth ages from 10-17

• Tutor

- Assist Students with Math

EDUCATION

B.A in Accounting

KENNESAW STATE UNIVERSITY Kennesaw - Kennesaw, GA

January 2011 to Present

Associates in Accounting

HENRY FORD COMMUNITY COLLEGE Dearborn - Dearborn, MI

June 2009 to January 2011

ADDITIONAL INFORMATION

SKILLS

• Speaking Effectively

• Strong QuickBooks Knowledge

• Counseling

• Writing Skills • Coaching/Teaching

• Listening Attentively • Meeting Goals

• Reporting Information • Accepting Responsibility

• Strong Microsoft Excel, Word, Power Point, Outlook • Keyboarding Skills

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