Post Job Free

Resume

Sign in

Customer Service Manager

Location:
Baltimore, MD
Posted:
June 29, 2014

Contact this candidate

Resume:

Home Address:

*** ******** ******

Westminster, MD 21157

Marco A. Lucero

Cel. :443-***-****

acer67@r.postjobfree.com

Objective: Become a valued employee, enhancing my knowledge, passion and experience towards my Civil

and Systems Engineering Career by participating in a full time position, occupation, profession.

Education: Carroll Community College Westminster, MD 2014

B.S. Civil and Systems Engineering (Studying Second year)

San Carlos University of Guatemala 2007-2009

Vanguardia Juvenil, Guatemala City (High school) September 2006

Relevant Experience:

Apprentice (Assistant manager) Chipotle Mexican Grill, 2012-Current

• Operational Leadership-role model, acts as General Manager

• Team Development-Train and develop all staff and Kitchen and Service Managers.

Ensure that employees are paid properly and receive appropriate benefits.

• Management-Interview and hire new crew, make decisions regarding the restaurant team,

write schedules, assist in payroll, inventory, food ordering, and proper cash handling.

• Miscellaneous- Sales and Customer Service

Allied (Straightalk) 2011

• Call Center Representative (Tier 3) Loss Prevention Lite

• Custom service and technical support

Sodexho 2011

• Restaurant Service-Register, grilling, cleaning, customer support, food preparing

OECC (Overseas engineering construction company) 2010

• Geometric design of roads, pipelines, culverts, bridge

• Supervised construction

Tecnología y Normas S.A, 2008-2010

• Geometric design of roads, pipelines, culverts, watersheds

Skills and Certifications:

• Basic Topography

• AutoCAD

• AutoCAD Civil 3D

• AutoCAD Land Desktop

• Cartomap

• Microsoft Visual Basic

• Adobe Freehand

• Adobe Photoshop

• Microsoft Office

• Bilingual (English/Spanish)



Contact this candidate