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Medical Assistant Customer Service

Location:
Suffolk, VA
Posted:
June 29, 2014

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Resume:

PRINCESS ADAMS, NRCMA, CNA

**** ********** *****

Suffolk, Virginia 23434

757-***-**** or 757-***-****

Email: acer4w@r.postjobfree.com

OBJECTIVE

Dedicated, Detail focused, Self-motivated, Service Orientated and Reliable. I am a Leader while an Enthusiastic

Team player with strong work ethic. I use daily Active Listening, Critical Thinking, and Advanced Complex

Problem Solving Skills. I am a Professional seeking a career in the Medical field in which I can utilize my

knowledge, skills, qualifications, and ultimately enrich them to advance in my career.

EDUCATION

Centura College

(Associate Degree) Medical Assisting with concentration Clinical Support

Externship for Medical Assistant

125hrs.of prescribed work in area of Medical Assistant with all duties, obligations, responsibility as an

employed Medical Assistant at Coastal Podiatry Group.

Phlebotomy Tech Certification

The Pruden Center For industry and Technology

Geriatric/Hospital Nurse’s Aide

Paul D. Camp Community College

Pre-Nursing

SKILLS/QUALIFICATIONS

• Medical Assistant Role • Administering Medications • Human Relations

• Nurse Aide Role •Infection Control •Medical Office Procedures

• CPR/A.E.D./First Aid • Medical Specialties Interpersonal Communication

Quality Patient Care • Sterile Techniques • Word Processing

• Principles of Medications • P.A.D. Test

LICENSES/CERTIFICATES/CERTIFICATIONS/AWARDS

NRCMA, NRCPT, CNA

NURSE AIDE Certificate of completion (138 hrs. of prescribed work in area of Nurse Aide)

OSHA, First Aid, BLS for Healthcare Provider (CPR and AED)

ECG Technique Recognition Award, Laboratory Technique Recognition Award

EMPLOYEE of the MONTH

MEMBERSHIPS/AFFILIATIONS

Member of NSNA Alumni Association PDCCC

Member of HSUS

VOLUNTEER

Rock N Roll Half Marathon Virginia Beach, VA 2008 - 2011

Sports Medicine Team Medical Tent

Western Tidewater Free Clinic, CMA Volunteer 2008

Sentara Obici Hospital, Volunteer 2009

WORK EXPERIENCE

Circle of Friends, LLC Suffolk, VA 4/13- 9/13

Intellectual Disability Counselor

Work day shift with Day Support Program Monday - Friday. Weekend work Group Home Saturday morning thru

evening late shift = 15hr.shift. Sunday morning shift thru evening late shift =14hr.shift.

Care Advantage, Inc. Chesapeake, VA 1/12- 9/12

Certified Nurse Aide- CNA

Work Day Shift, Evening Shift, Weekend Shift and Over Night Shift (10hr /12hr Shift)

Take/record temperature, blood pressure, pulse and respiration rates; monitor food/fluid intake and

output document .Supervise clients Self Administer medication. Assist clients with ADL’s (Activities of

Daily Living). Change bed linens daily. Prepare clients meals/assist with feeding needs. Assist clients

with Ambulation, Walking, Mobility, Walker, Cane, Wheel Chair or Gait Belt. Transfer Clients to chair /

WC with Hoyer Lift, etc. Elimination needs toileting, Routine Catheter care, Empty Drainage bag,

Change Osotomy bag and Osotomy Care. Use gloves and wash hands regularly. Attention to Skin,

Pressure Area. Handle and Perform job responsibilities in accordance with company’s Code of Business

Conduct, all appropriate professional standards and applicable state/federal laws.

Autumn Care Portsmouth, VA 12/09-3/10

CNA 2nd shift (part-time)

Answer signal lights, bells or intercom to determine resident’s needs.

Take/record temperature, blood pressure, pulse and respiration rates; monitor food/fluid intake and

output record with use of Care Tracker System.

Assist residents with ADL’s (Activities of Daily Living)

Obtain food trays and assist residents with feeding needs.

Assist residents with range-of- motion exercises, ambulation to wheelchair/walker, dining room, actives

area, and physical/occupational therapy area.

Handle and Perform job responsibilities in accordance with company’s Code of Business Conduct, all

appropriate professional standards and applicable state/federal law.

Princess Heating And Air Suffolk, VA 8/04-5/13

Partner/HR Mgr.

Sales, Service, and Installation

Manage payroll records, process payroll checks, record financial tractions, bank deposits with

QuickBooks Business Software.

Manage financial matters, Prepare/file Quarterly taxes and transactions with QuickBooks Business

Software

Prepare/file end of year taxes

Wal-Mart Newport News, VA 5/02-1/05

Department Manager

Provide customer service, Instruct workers in the department of their duties. Monitor and supervised

their progress. I worked with my workers as a team player while instructing them, this would enrich

their work ethics and show them that you should always be a team player no matter what your position

or title is.

Completed inventory of merchandise for department on sales floor/ stockroom

Ordered merchandise, stock merchandise, Build displays for merchandise Presentations, etc. Perform

Quality Control Analysis. Applied Troubleshooting skills to equipment used to perform and complete

tasks. Made sure the department area was clean and Hazard free according to OSHA regulations.



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