Post Job Free

Resume

Sign in

Customer Service Quality Control

Location:
Macon, GA
Posted:
June 29, 2014

Contact this candidate

Resume:

J i m m y A. P a r k e r J r.

P.O. Box ***, Glennville, GA 30427

acer4b@r.postjobfree.com 912-***-**** (cell)

S U M M A R Y of Q U A L I F I C A T I O N S:

Over twenty year's experience working with various government contractors

and the United States Army in the areas of supply/logistics management and

with mechanical systems on wheeled and tracked combat vehicles, weapon

systems, and outdoor power equipment. High aptitude for assessing,

repairing, and re-building mechanical systems. Proficient with diagnostic

and calibration equipment. High comprehension on OSHA standards in

operational safety. Self-motivated with excellent

multi-tasking and communication skills. Works well in teams or

individually - mission first.

Proficient with basic computer MS Office programs and office equipment.

Familiar with military working environments and protocol.

Willing to travel and deploy to combat and or friendly environments.

Security Clearance: Yes Passport: Yes Licenses: Class 1, 4, 5, 7,

Forklift

R E L A T I V E E M P L O YM E N T:

Santa Maria Restaurant, Glennville, GA - Owner, Family Restaurant

Feb 2013 - Present

Assumed family-owned restaurant business after death in immediate family.

Ownership transferred from father-in-law to me and my wife. Management

responsibilities include all human resource duties in hiring and

supervision, food buying and menu planning, meal preparation and head chef.

Received favorable response from local community in the re-opening of the

restaurant and have exceeded sales by 20% over the last year of its prior

operation.

Engineering Solutions and Products Inc. (Government Contractor)

Aug 2010 - Oct 2012

Training Specialist (PEO Soldier) / Assistant Site Manager - SECRET

Security Clearance

Assistant Site Manager for the day-to-day operations of the Rapid Fielding

Initiative (RFI) / Army Combat Uniform (ACU) Fixed Issue Point (FIP) at Ft.

Stewart, GA.

. Managed the fluctuating inventory for a 500-Soldier tariff valued in

excess of 2.3 million dollars.

. Received, stored, and fielded over ten million dollars of uniforms and

equipment (wares) over a two-year period; maintained equipment database

and inventory processes to track all equipment from receipt to Soldier

issue; consistently maintained 100% inventory accountability.

. Re-established the FIP to a new location overcoming site limitations and

restrictions to continue exceptional soldier support; lost approximately

1,500 square feet in new facility but organized new issue stations to

maximize the available floor space; utilized outside storage containers

for stockage overflow.

Lockheed Martin, Ft. Stewart, GA - Warehouseman

Jan 2006 - Aug 2010

Managed the inventory storage of replacement parts and new equipment

brought in to field the 1st, 2nd, and 4th brigade units at Ft. Stewart in

preparation for their next deployment; coordinated with army contractors to

deliver equipment to fielding locations; proficient and licensed with all

material handling equipment; assisted with ten separate Army Combat Uniform

(ACU) fieldings and Rapid Fielding Initiative (RFI) fielding events -

Program Manager Soldier Equipment (PMSEQ).

Technica, LLC, Barber Point, HI - Generator Mechanic Army Reset Program

Aug 2005 - Dec 2005

Responsible for engine and electrical component replacement including

switches, gauges, and wiring harnesses on military generators ranging from

5kw to 30kw for the ; performed final quality control inspection on

completed generators at the tier one and tier two level of maintenance.

Eagle Support Services Corp., Ft. Dix, NJ - Heavy Equipment Repairman

Sep 2004 - Aug 2005

Performed weekly and final inspections on a wide scale of motor vehicles,

heavy mobile, and special purpose equipment throughout the maintenance

schedule; ensured quality control was maintained; reviewed job orders;

evaluated finished work to ensure it had been completed in accordance with

Army technical manuals (TMs).

Eagle Group Services, Ft. Stewart, GA - Artillery Repairman

May 2004 - Sep 2004

Experience in rebuilding of infantry fighting vehicle traverse gear boxes;

performed troubleshooting on various line replacement units on the M1A1

Abrams tank; performed series of tests to determine faulty components;

repaired defects in accordance with Army TMs; performed direct support

level of maintenance.

KBR - Halliburton, Iraq - Mechanic/Technician

Feb 2004 - Apr 2004

Deployed to Iraq. Provided direct support level maintenance on the M998,

M1037, M1114, 2.5 and

5-ton wheeled vehicles; stand-in foreman for the maintenance support teams;

assigned work schedules for vehicle inspections; followed up on all

assignments; reduced backlog on job orders by 10%.

Eagle Support Services Corp., Ft. Stewart, GA - Equipment Inspector

Sep 2003 - Feb 2004

Engineer/Heavy Mobile Inspector. Performed inspections on a wide scale of

motor vehicles; ensured quality control was maintained throughout the

maintenance schedule; reviewed work/job orders; conducted in-progress

inspections of all equipment in the maintenance cycle; completed weekly

inspection reports; evaluated finished work to ensure it had been completed

in accordance with TMs and manufacturer's specifications.

Lighthouse Steak and Seafood Restaurant, Hinesville, GA - Owner

Aug 2002 - Jul 2003

Owned and operated a family restaurant - handled all aspects of the

business; skilled manager with creative, innovative approach to managing

staff, generating teamwork, and improving customer service; proven track

record of low turnover, low overtime, high retention rate and high profit.

Santa Maria Restaurant, Glennville, GA - Co-Owner, Family Business

Sep 2000 - Jul 2002

Assisted owner in enhancing restaurant's image and customer service, which

increased customer traffic and sales by 40%. Scheduled and supervised staff

of fifteen employees.

Additional training and skills acquired through nine years in the U.S. Army

as a mechanized infantryman and mechanic. Also served for over a year as a

Correctional Officer at the Smith State Prison in Glennville, GA.

EDUCATION and TRAINING - Military:

1999 Bradley Fighting Vehicle Technical Course - Ground Systems Division,

San Jose, CA

1999 Track Vehicle Repairer Course - U.S. Army Training Support, Ft.

Eustis, VA

1997 M1/MA1 Tank Turret DS/GS Maintenance Course - ACALA, Rock Island, IL

1997 M1A1 Technician Training Course - General Dynamics Land Systems, Camp

Shelby, MS

1997 M1A1 Transition Training - Regional Training Site - Maintenance (RTS-

M), Ft. Stewart, GA



Contact this candidate