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Customer Service Data Entry

Location:
United States
Posted:
June 29, 2014

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Resume:

Sondra Bradley

Dedicated, fast-learning, friendly.

Chicago, IL

acer1v@r.postjobfree.com - 773-***-****

I have experience as a data entry clerk, receptionist, secretary, switchboard operator, cashier, nursing

assistant, & caregiver.

WORK EXPERIENCE

Switchboard Operator

Serenity Funeral Home - Theodore, AL - February 2013 to September 2013

Responsibilities

My responsibilities are to answer phones, enter internment and contract data onto our website or other software

programs, direct calls, give funeral arrangements,& take messages when necessary. I would also locate

families and send out update letters for our Family Service Counselors.

Accomplishments

I contributed to the flow and efficiency of my coworkers by allowing them to focus on their particular role in

this company. They were able to do their job instead of having to stop to answer phones, direct calls or deliver

messages. I am constantly thanked by our Family Service Counselors for making sure they receive their calls

& messages.

Skills Used

Typing, answering multi-line phone system in a kind and professional manner, timeliness, and multitasking.

Secretary/Receptionist

Mount Eagle Realty - Mobile, AL - June 2012 to June 2013

Responsibilities

Answer phones, update real estate listings in the MLS (multiple listing service), take payments, establish and

maintain lease agreements,assist in showing properties, and light cleaning of properties when necessary.

Accomplishments

My employer was able to take on other, more pressing areas of the business.

Skills Used

Typing, organizing, filing, setting up new accounts, multitasking, occasionally cleaning or running errands.

Cashier/Sales Associate

Southeastern Salvage Home Emporium - Mobile, AL - October 2009 to February 2012

Responsibilities

Open register system/count down drawers, keep area clear of excess, take and fill monogram orders, assist

customers in domestics department as necessary, restock merchandise, keep domestics department clean.

Accomplishments

I was the primary monogram associate. I kept and maintained that department almost singlehandedly. I was

counted on when others would call in. I would come in early and/or work late.

Skills Used

Customer service, attention to detail, multitasking, keeping deadlines, patience, organizational skills, reliability.

Caregiver

Gautier Academy - Gautier, MS - October 2008 to November 2009

Responsibilities

Provide complete care for children ranging in age from infancy to 12 year olds.

Skills Used

Patience, leadership, time management, teaching, nurturing.

Certified Nursing Assistant

Gordon Oaks Convalescent - Mobile, AL - February 2004 to February 2005

Responsibilities

Feed, shower, dress, ambulate, and take & record vital signs for elderly residents.

Accomplishments

I took pride in knowing that my residents were well taken care and that they knew they were cared for.

Skills Used

PATIENCE, taking vital signs, data entry.

EDUCATION

Microsoft Office Specialist w/Quickbooks and Project Management

Computer Training Institute of Chicago - Chicago, IL

2014 to 2014

G.E.D./ Clerical Occupations

Montgomery Job Corps Center - Montgomery, AL

1999 to 2000

SKILLS

Interpersonal skills, multitasking, the ability to communicate properly, both verbally and in writing, intermediate

to Advanced in Microsoft Word, Excel, PowerPoint, and I am comfortable with Access and Outlook. Data entry,

typing at 42 wpm, filing, organizing, answering multi-line phone systems.

ADDITIONAL INFORMATION

I have 3 months of volunteer experience at the American Red Cross Gulf Coast Chapter in 2003. I served

as the receptionist and admin assistant. My duties were answering phones, filing, typing, taking payments, &

greeting guests and instructors.



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