Jackie Njoya,MD.

**** ********** **** ** - ****, TX 77449

aceqty@r.postjobfree.com - 410-***-****

Epic-Care, Ambulatory, ClinDoc, and knowledge in clinical Workflow, EMRs, cadences and Radiant.

• Epic Care Inpatient and outpatient experience,

• Assisting Floor super Users on Issue resolution

• Physician Elbow support and one on one support

• Strong Clinical, pharmaceutical and pathology/disease process background

• 2+ experiences performing a variety of advanced clinical duties.

• Solid written and communication skills

• Good decision and communication skills

WORK EXPERIENCE

Epic Go live support specialist.

Samaritan Medical Center - Houston, TX - April 2014 to June 2014

Support end-users onsite during go-live.

• Troubleshooting problems identified by team members and end-users.

• Providing one on one Training and elbow support and for physicians and staffs.

• Provides application support to functional applications

• Creates troubleshooting documentation and user training materials

Epic Go live support specialist.

Saint Luke medical center IN - July 2013 to September 2013

GO-live implementation

• Epic ClinDoc end-users in documenting and resolving issues in In Out-Patients Clinical Documentation

(ClinDoc).

• Supported pre go-live training sessions by confirming proper user set up, system access and password

resets.

• Administered completion of the work related to Epic project.

Created dynamic work environment.

Epic Go live support specialist.

13 Summit Health Analysts - San Francisco, CA - March 2013 to March 2013

Epic Support

• Proficient in supporting the following applications: EPIC Care Inpatient-Procedure Orders, Electronic

Medication Administration Reporting (eMAR), Clinical Documentation and Medication Orders (Clin Doc)

• Responsibilities include providing direct end user support services to physicians and nurses in hospital

departments, to facilitate the implementation, acceptance and integration with effective use of Epic Care

computer applications

Epic Go live support specialist.

Valley Medical Center - Seattle, WA - November 2012 to January 2013

ambulatory clinic providing Super-user support to physicians and clinicians.

• Providing one on one Training and elbow support and for physicians and staffs

• Scheduling, checking in and registering patients for appointments

• Running and configuration of reports

Go- live Epic Support Specialist

Shands Healthcare - September 2012 to November 2012

Supported Emergency Department for Go-Live Implementation of EPIC Care system

• Proficient in supporting the following applications: EPIC Care Inpatient-Procedure Orders, Electronic

Medication Administration Reporting (eMAR), Clinical Documentation and Medication Orders (Clin Doc)

• Responsibilities include providing direct end user support services to providers and nurses in hospital

departments, to facilitate the implementation, acceptance and integration with effective use of Epic Care

computer applications, facilitate end-user learning through one- on- one training and support.

Epic Go live support specialist.

Norton HealthCare System - Louisville, KY - July 2012 to August 2012

Ambulatory Go-live

Providing one on one Training and elbow support and for physicians and staffs

• Scheduling, checking in and registering patients for appointments

• Making proper guarantor and coverage information

• Making minor changes in provider schedule

Cytogenetic Technologist

Quest Diagnostic, New - Chantilly, VA - 2004 to 2005

Analyzing chromosomes using tissue cultures and slide preparations from peripheral blood, bone marrow,

amniotic fluid, products of conception and tumor samples.

• Make microscopic evaluations of the chromosome number and morphology, and prepare reports of the

findings for physicians.

• Using fluorescent-labeled DNA to detect gene and chromosome abnormalities associated with birth defects

and cancers, a technique known as FISH. The applications of FISH include ploidy analysis, translocation and

structural breakpoint analysis, detection of deletions and duplications too small to be observed by conventional

cytogenetic, and gene mapping. Interacted with clinical geneticists and genetic counselors to provide valuable

information to health care providers from all aspects of medicine

EDUCATION

Doctor of Medicine in MEDICAL

Windsor University School of Medicine

2012

BS in Molecular Biology

George mason University - Fairfax, VA

2002 to 2004

ADDITIONAL INFORMATION

• SPECIAL SKILLS:

• Proven time management and multitasking abilities; gracefully balances competing priorities.

• Displays a collaborative work ethic and a superior level of adaptability and initiative.

• Outstanding combination of communication, interpersonal, organizational and leadership skills. Self-directed

and dependable; works autonomously without supervision.

• Displays sound decision-making talents, critical thinking skills, and an unwavering drive to excel.

• Effectively communicates and motivates team members, fostering an atmosphere of teamwork.

Contact this candidate