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Customer Service Manager

Location:
Smyrna, GA
Posted:
June 26, 2014

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Resume:

Tina M. Earl

*** ******** ***

Smyrna, GA *****

aceqt9@r.postjobfree.com

404-***-****

Education

Kennesaw State University 2003-2008

Bachelors of Business Administration in Accountancy.

Experience

Big Chow Office Manager/Shift Supervisor 2/2013 to present

Maintain daily and monthly financial records. Estimate food needs, place orders

with distributors, and schedule the delivery of fresh food and supplies. Maintain

employee files and submit payroll bi-weekly.

Houston’s Shift Supervisor 5-2011-1/2013

Oversee and manage all areas of the restaurant. Ensure guest service meets

company standards and customer satisfaction is maintained. Respond to customer

complaints, taking appropriate action to solve the problem. Staff, train employees

through orientations, ongoing feedback and by conducting performance reviews.

InfoMart Accounting Analyst 1/2006 -4/2011

Focus collections for catering company and pre-employment background

screening company. Duties include invoicing, bank reconciliations, accounts

payable and accounts receivable.

Skills/Activities

Microsoft Office, including Word/Excel/PowerPoint/Access. QuickBooks &

Peachtree. Working knowledge of Spanish.



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