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Customer Service Human Resources

Location:
Ormond Beach, FL
Posted:
June 26, 2014

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Resume:

Darra Das

**** ***** **** *****

Holly Hill, FL *2117

919-***-****

aceqs4@r.postjobfree.com

Objective: To utilize my broad range of financial, managerial

and organizational skills in an administrative role where the

ability to multi-task and resolve challenging issues is a key

requirement.

Achievements: I have over 10 years of financial and general management

experience at a senior level, and a further 10 years' experience as the

recruitment director of an executive job search company.

These and previous positions, have given me a unique insight in to

company operations and procedures, allowing me to take actions that have

greatly improved the financial strength of the companies I have worked for.

In particular, I have...

. Been instrumental in improving a company's operating

profits from less than $400k to $5m

. Initiated strategies to redeploy company resources,

resulting in a 44% increase in gross margin

. Reduced receivable 'write offs' by $100,000 by developing

new credit policies and targeting delinquent accounts through

the implementation of constructive communication

. Developed and managed five departmental budgets which

totaled over $2m, producing quarterly and yearly financial

reports

Skills: Technical

. Experienced user of Quick Books

. Experienced user of Microsoft Office including extensive

use of MS Word and MS Excel

. Computer programmer/analytical experience

. Holder of a diploma in Computer Operations

Human Resources

. Experienced recruiter for senior management positions

. Writer/Creator of personnel procedures

. Strategic planning of recruitment needs

. Maintenance of personnel database records

Continued...

Interpersonal

.. Accomplished team player .

Customer care professional

Strong negotiation skills

Work Experience

12/03 - 05/12 Coastal Systems Inc. / Tekton, Chapel Hill NC

General Manager

11/00 - 11/03 Animal Protection Society of Orange County,

Chapel Hill NC

Associate Director

09/89 - 09/99 Academy Graduates Executive Search,

Chapel Hill NC

Director Executive Recruiting

06/84 - 08/85 Pitney Bowes Inc. Stamford CT

Systems Analyst

06/83 - 05/84 New York City Health Corporation, NY

Programmer Analyst

04/82 - 05/83 Chase Manhattan Bank, NY

Computer Operations Technician

10/77 - 04/82 Phillip Morris Inc. NY

Computer Operations Procedure Specialist

Education

06/2013 Maximizing Customer Service

Alamance

Community College, NC

04/02 - 06/03 Certificate in Non Profit

Management

Duke University, NC

09/79 - 06/81 Diploma in Computer Operations

New York University

09/72 - 06/74 AA, Southern Virginia College

Buena Vista, Virginia



Contact this candidate