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Customer Service High School

Location:
Garland, TX
Posted:
June 26, 2014

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Resume:

McDonal Reed Jr

Garland, TX

aceqrd@r.postjobfree.com - (301) 978- 6812

To obtain a position in a dynamic and progressive organization or enterprise with executive potential and

mobility; where my educational qualifications, couple with my skills, knowledge and abilities contributes to the

overall achievements of organizational goals and objectives. I have also contributed over 1500 hours to the

communities and fellow organizations. With my positive personality and a willingness to learn and take creative

direction in a team environment. I know there is no limit to success.

WORK EXPERIENCE

Sales Consultant and Copy Print Department Specialist

Office Depot - Dallas, TX - April 2013 to Present

My responsibilities as a Copy & Print Depot Specialist and Graphic Artist, I must proactively engage with every

customer to drive the sale of CPD total solutions and properly assess customer needs to ensure the customer

is satisfied. In my everyday interaction the software I utilize are Adobe Photoshop, Adobe Illustrator, Adobe

InDesign, Microsoft Word, Outlook, Excel, and PowerPoint. In my department I design and print advertising

ads, brochures, flyers, posters, event invitations, etc. for everyday customers using Xerox printers and Large

format HP printers. As a specialist I complete all customer orders correctly and within the quoted timeline.

I also manage and prioritize multiple and widely varied work streams/tasks. I'm responsible for providing an

exceptional in-store customer service experience through proactively engaging with and working to make

the customer satisfied in every interaction. I take on multiple assignments, whether administrative or project

related. As well as maintaining a successful level of completion in all responsible work. Help mentor/teach

my fellow associates and new trainees concerning technical and business subjects in my department. As a

teammate in my department I keep accurate records of paperwork and documents for in store and out of store

orders daily. I maintain strong integrity, ethics, and credibility in communicating with customers and fellow

associates.

Cashier and Maintenance

Erie Seawolves Baseball Club - Erie, PA - April 2009 to August 2011

I worked with a maintenance crew to clean up the entire stadium after every game.

• I worked in the concession stands during game time.

Graphic Designer Intern

Gannon University Press - Erie, PA - January 2011 to May 2011

• Created media utilized internally and externally in the university.

• Worked close with clients on each project.

• Developed strong communication skills with ability to meet deadlines.

• Work in collaboration with marketing and design teams to design and execute strategic solutions for company

products and marketing efforts

•Came up with new innovative designs for print advertising, brochures, flyers and designs

•Worked with clients and non-designers to conceptualize and communicate creative solutions.

Volunteer Work

Hooked On Books - Erie, PA - March 2010 to April 2011

I help promote and sponsored events to give free books to the inner city kids.

Volunteer Arts and Craft Tutor

The Boy's and Girls Club - Erie, PA - February 2010 to May 2010

In the program I enable youth to develop their creativity and cultural awareness through knowledge and

appreciation of the visual arts, crafts, performing arts and creative writing.

Summer High School Volunteer

Children's Hospital - Washington, DC - June 2007 to August 2007

I was in the Summer High School Volunteer Program as a volunteer I help make a difference during my summer

break by providing play activities to patients in waiting areas, assisting with special events at the hospital,

working with Dr. Bear®’s Closet donations, and assisting staff at the Welcome Desk and Gift Shop.

EDUCATION

Bachelor of Arts in Communication Arts, Electronic Media, Graphic Design

Gannon University - Erie, PA

2008 to 2012

Minor in Fine Arts

Gannon University - Erie, PA

2008 to 2012

DeMatha Catholic High School - Hyattsville, MD

June 2008

SKILLS

I have technical skills in Adobe Photoshop, Adobe Illustrator, Adobe Premiere Pro, Adobe InDesign, Sound

Forge; Also excellent Microsoft Word, Outlook, Excel, and PowerPoint skills. Very skilled with using Xerox

printers and Large format printers (HP printer).

GROUPS

The Erie Playhouse Volunteer

January 2010 to February 2012

As a actor I have been in the following play writes:

Performance: "Dreamgirls"

Genre: Musical

Series: Mainstage

Characters: Tru Tone/Band Member/Vegas Dancer/ 5 Tuxedos/ Stage Manager

Performance:"The Color Purple"

Genre: Musical

Series: Mainstage

Characters: Field Hands and Bobby (Handyman)

Gannon University Schuster Theatre Volunteer

January 2010 to December 2012

Performance: "The Forbidden Planet"

Genre: Musical

Series: Mainstage

Character: Spaceship Solider

Performance: "Lives of the Saints: Seven One-act Plays"

Genre: Drama

Series: Mainstage

I was in two out of the seven acts: ENIGMA VARIATIONS and BABEL'S IN ARMS

GANNON UNIVERSITY FOOTBALL TEAM

June 2008 to June 2011

Colligate Student Athlete



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