**** *. ****** ***** #*** • orlando, fl *****

Phone 407-***-**** • E mail aceqqk@r.postjobfree.com

Raymond M. Arthur

credit/compliance analyst

Objective

To secure a position with a superior company and utilize the skills I have obtained through previous work

experience. Also, to use my key strengths which include having a clear vision, embracing responsibility carefully

and commitment to excellence in order to help the company grow as a whole.

Professional Experience

2012 – Present Concord

Management

Credit/Compliance Analyst

Analyze a full range of resident and new applicant files.

Determine credit worthiness and affordable program eligibility for all residents.

Managed a multistate tax credit 30 property portfolio.

Respond to various questions and issues regarding site reviews.

Assist with agency audits of properties.

Submit accurate and timely regulatory reporting as required.

2010 – 2012 SunTrust

Online Customer Care Representative

Assisted clients with inquires and issues related to their accounts.

Educated clients on products options and future investments.

Continual awareness of compliance requirements.

Managed large amounts of incoming calls.

Followed communication procedures, guidelines and policies.

Effectively used a wide variety of computer programs to access client databases and research

options.

Took the extra mile to engage the customers.

2006 2009 American

Mortgage

Mortgage Broker

Processed Conventional, FHA, Heloc’s, Alt A, and Sub Prime loans.

Set appointments with qualified clients to assess their financial circumstances.

Established account executives relationships to increase business leads.

Ensured compliance with Fannie Mae and Freddie Mac guidelines.

Organized and coordinated monthly production meetings.

Education

2004 Valencia Community College Orlando, FL

Certificate in Real Estate Fundamentals

Shahidah Salahuddin, pg 2

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