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Customer Service Marketing

Location:
Atlanta, GA
Posted:
June 26, 2014

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Resume:

O’BRIAN J. SMITH

*** ********* ***** - *******, ** 30342 / 404-***-**** / aceqpx@r.postjobfree.com

Professional Summary:

A results driven professional with over 10 years of marking, consulting and customer service experience.

Skilled and creative in lease consulting, event planning, contract negotiation, property and asset

management.

Complex problem solver with great attention to detail and strong project management skills

Experienced working with cross functional teams, vendors, and suppliers on commercial projects and

marketing functions.

Vinings Palisades, 2012-Present

Leasing Consultant

Greet clients according to Policy "Greet and Qualify"

Identify client’s needs and eligibility in compliance with Fair Housing Laws

Worked as a supervisor of the advertisement strategies of the community and maximizing traffic.

Dealing with client queries either in person or via phone and mostly through emails

Bozzuto Management, 2010-2011

Leasing Consultant

Responsible for making my own appointments and showing apartments

Follow up with appointment showings.

Organizing all documents required for lease signing

Follow up with credit checks and generating lease signing

Acting as liaison between management office and rental office

Responsible for total office administration

Washington Mutual Financial, 2005-2009

Personal Financial Representative

Person to Person sales interaction in addition to business development.

Coordinated marketing events, ensured event staffing, produced press releases and vendor purchases.

Key liaison for numerous investors and home loan clients.

Aggressive attention to detail orientation while meeting strict time parameters.

Johnson and Wales University Business Center, 2006-2008

Marketing Director

Implemented and created marketing strategies for high ranking public and government officials.

Conducted extensive research to identify customer’s needs and wants for resolutions.

Ensured customer satisfaction through “follow ups” via email and phone communications.

Created and managed various marketing programs.

Sunset Alliance Association Inc, 2004-2006

Event Coordinator

Coordinated internal and external marketing events, obtained and executed budget strategies.

Ensured event staffing and management including direction and compensation.

Assisted in Public Relations and produced necessary press releases under deadline.

Organized vendor purchases and compliance with pertinent regulations.

Technical Skill & Software:

Yardi, Appfolio and Microsoft office Software Products

Education:

Johnson & Wales University, North Miami, Florida GPA 3.5, 2001-2006

Associate of Science Degree in Fashion Merchandising, February 2004

Bachelor of Science Degree in Marketing, February 2006

Affiliations:

Spectrum Outreach Program, Teach- A- Thon and Founding member of Men of Distinction Mentorship

Program, 2005-2007



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