*** ***** ******

Woodstock, GA *****

Deborah J Williams

aceqpq@r.postjobfree.com Cell: 470-***-**** (Preferred )

DEAR PROSPECTIVE EMPLOYER,

I am very interested in putting my extensive and proven leadership skills, work experience,

education/training, and high level of motivation and professionalism toward a related position

with your organization. Enclosed is a copy of my resume for your consideration and review. It

will provide you with details relevant to my qualifications and background in Medical Office

Management, Contract Negotiations, Compliance, Human Resources Management, Medical

Staff Recruiting and Development.

As you will note, I have extensive experience and training to offer, having served in various

positions of responsibility. My experience has enabled me to further develop and sharpen my

practice management, human relations, administrative, time management, problem solving, and

communication skills. It also has taught me how to be flexible and adaptable to a variety of

work environments, people, cultural differences, and stressful situations. I am very confident

that I can successfully apply my experience, education, skills and professionalism towards a

challenging position with your organization.

I would appreciate the opportunity to meet with you personally to further discuss how I can

serve in a current or anticipated position you may have. I can be reached at the above address

and telephone number.

Thank you for your time and consideration. I look forward to hearing from you in the near

future.

Sincerely,

Deborah J Williams

Resume Enclosed

850 Paden Street

Woodstock, GA 30188

Deborah J Williams

Cell: 470-***-**** (Preferred)

aceqpq@r.postjobfree.com

Strategic Results Driven, Ambitious, Highly Organized Management Professional with several years of hands-

on experience in delivering strategic and results-oriented contributions to bottom-line performance. I specialize

in achieving measurable results by Managing, Developing, and Implementing Change to Organizations While

Managing Compliance and Managing Client Relationships. Finally, I understand the need to hit the ground

running, inspiring others and deliver tangible results. This is done, by having a strong understanding of the

Health Care Industry, Medical Practice Operations, Staff Development, and Project Management while

“Leading by Example”.

Medical Practice Management;

ProtoMed, IDX, and DocuTap software

Profit & Loss Management

Employee Salary Negotiations

Business Impact Analysis and Internal Auditing of Staff Members

Annual Forecasting

Auditing Historical Data for Future Planning

Monitoring/Controlling Accounts Receivable and Payable

Providing Staff Support, Policy Guidance, Interpretation and Management of Company Policies

Business Development and Client Retention

Vendor Management

Managed Employee Benefits Programs

03/2014 –Present

Urgent Care America (UCA) – Prairieville, LA

Project Manager

Summary

• Participate in the acquisition and implementation process

• Maintain the system operation during transition

• Train staff on EMR system

• Strategically phase out old system

• Implement policies and protocols to maintain revenue cycle during system conversion

• Prepare and present progression reports for CEO and CFO weekly review

•

01/2005 – 03/2014

East Cobb Urgent Care (ECUC) – Marietta, GA

Manager

Summary

• Responsible for two system conversions,

• Review and select practice management system.

• Developed billing, reimbursement, and collections policies for the facility.

• Hospital privileges and financial credentialing for physicians with commercial, government, workers compensation, and

managed care organizations.

• Physician chart documentation review

• Prescription frequency review and recommendation

• Reimbursement contract negotiations.

D. Williams (Professional Experience Continued) Page Two

• Electronic claims audits, review and submission.

• ERA and EOB management.

• Patient statement processing and resolution.

• Chart review and audits.

• Employee recruitment, hiring, development, training and review.

• Supply management and cost containment.

• Facilitate effective communications among Physicians, staff, and patients

• Organize local marketing programs

• Work jointly and routinely with physicians and mid-levels

• Perform clinical MA duties

• OSHA and HIPPA Compliance Training

• Various HR related duties

2002 – 2005

ApolloMD – Smyrna, GA

Billing Office Manager

Summary

MANAGER APOLLO MD

2003 – 2005

• Day to day billing office management for a multi-state physician Emergency medicine practice.

• Medical billing and collections,

• Provider credentialing,

• Customer service.

• Employee management and development

• Claims denial management and resolution

• Establish work standards and protocols

• Various HR duties

• Argosy University – Pursuing a BS in Business Management

• Southern Illinois University Carbondale

Contact this candidate