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Customer Service Sales

Location:
Orlando, FL
Posted:
June 26, 2014

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Resume:

**** ******** ****

Clermont, FL *****

407-***-****

James L. Colston, Jr. aceqnz@r.postjobfree.com

Summary

Home Building Professional with over 25 years experience.

Extensive Residential and Commercial Construction Knowledge.

Excellent customer relations and communication skills.

Experience

2010-Present Weichert Realtors Clermont, Fl

Agent

Sales, marketing for general real estate

Domestic and International sales

Member of Orlando Board of Realtors

www.jimcolstonrealtor.com

2008-2010 Paired Donation Network Clermont, FL

Director of Public Relations

Worked with over 100 hospitals across the United States, in promoting paired

kidney transplants to doctors and healthcare professionals as an alternative to

traditional transplants and dialysis

Responsible for marketing and public relations for na tional nonprofit organization

that helps patients in need of a kidney transplant

Worked with local and national media on getting exposure for paired kidney

transplants

Establish local and national fundraising efforts

Participant in national and international trade shows

Participant in educational seminars for transplant hospitals in training health care

professionals

Started as independent contractor in 2008 and was hired full time in 2009;

continue to work as an independent contractor with this organization on a project

basis

2007-Present Clermont Renovations Orlando, FL

Owner/Independent Contractor

Local remodeling company

Specialty millwork design

Excellence in customer satisfaction

2003-2007 Lennar Homes Clermont, FL

Senior Construction Manager

Project manager for new homes communities for a top 5 Builder

Consistent high customer satisfaction scores

Leader in on-time production

Proficient in Build-Pro scheduling

W inner of Heightened Awareness Awards for corporate inspections

2000–2003 TK Constructors, Inc. Muncie, IN

New Homes Sales CounselorConsistent performer with one of the highest

sales conversion ratios

Achieved 150% of sales goal; set new sales record for Dayton market

Self-generated contacts; worked with investors on multiple purchases

Repetitive high ratings on customer surveys

1994–2000 Colston Building Corp. Dayton, OH

Owner/ President

Custom home builder specializing in move -up and luxury buyers

Oversaw and managed all aspects of the company operations including Land,

Construction, Sales, Finance, and Customer Service

One of nine premier builders selected to design, build and showcase one -of-a-

kind custom home in the 1999 Parade of Homes

Offered personalized services beginning with initial meeting to determine

customer wish list, design stage with architects, customer relations through the

construction process and customer service and warranty after occupancy

1991–1994 TK Constructors, Inc. Muncie, IN

Regional Director

P&L responsibilities for Columbus, OH division

Responsible for the establishment, monitoring, and achievement of construction

schedules for the various product lines as it pertains to quality, budget, safety

protocols, products, materials, and customer satisfaction

Coordinate short- and long-range financial development and management of the

Division.

Overall responsibility for recruitment, hiring, development, and retention of

Division staff.

Worked closely with Executive Management to achieve positive earnings and

capture market share within the Division.

1988-1991 Colston Fine Homes Dayton, OH

Area Manager

Supervisor of custom move-up and luxury homes

Led all aspects of construction for a prestigious custom homebuilding company

Responsible for delivering quality homes on time & within budget; ensuring starts

& production goals are achieved

Built solid relationships with trades & vendor including recruiting, training, &

retaining a strong team of trade partners

Supervised seven custom homes showcased in multiple Homearamas

1987-1988 W ilcon Corporation Dayton, OH

Crew Leader

Crew leader for commercial construction projects

Supervised various trades in renovation of Miami Valley Hospital

Education 1984 Bellbrook High School graduate

1984-1985 Taylor University

1985-1986 Wright State University

Other Florida Real Estate License

Florida Real Estate Brokers License (in Process)

Training

OSHA Construction Safety and Health Training

Red Cross First Aid and CPR Training



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