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Customer Service Representative

Location:
Whittier, CA
Posted:
June 26, 2014

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Resume:

ROSANNE MARIE LOPEZ

***** ** ****** **. ********, CA. 90606

HOME 562-***-**** CELL 562-***-****

aceqnf@r.postjobfree.com

OBJECTIVE

To obtain challenging position with a progressive company that will benefit from my skills and experience.

SKILLS AND QUALIFICATIONS

• Typing (50 wpm)

• Ten key by touch

• Filing Alpha and Numeric

• Excellent Telephone Skills

• Consistent and Dependable

• Team Player

• Detail Oriented Organized, Fast Learner

• Shows Initiative, Self Managing

• MS Word, Excel

• Worked on Donovan

• Excellent Communication Skills

EXPERIENCE

4/12-Present AMERICAN PEBBLES

Coordinator /Customer Service

Assist the supervisor in the office with customer service. Knowledge of general systems, filing, and 10-key. Input the data in computer system. Handled customer inquires and transaction. Operate cash register and deposits, checks.

9/09-2/12 SEVEN FOR ALL MANKIND/SPLENDID

Project Coordinator

Assist Compliance and Record keeping requirements for the Drawback submission. Provide proof exports for 2007 and 2008. Create spreadsheet and input data. Research missing Airway Bills, Internal Bill of Lading Commercial Invoices when needed.

12/05-11/08 BCBG MAX AZRIA GROUP, INC.

Logistics Specialist

Prepare and validate all legally required documentation, including review of orders, export licenses and classification. Expedite, trace, and obtain proof of shipments globally. Managing and tracking purchase orders. On-time deliveries and system updates. In addition this position is responsible for all activities as they relate to import/export of merchandise while ensuring compliance for regulations, corporate policies and good management practices are adhered to.

9/01-1/05 NEW IMAGE POOLS

Coordinator/Customer Service

Assisted the supervisor in the office with customer service, Knowledge of general systems, filing, and 10-key. Input the data in computer system. Handled customer inquires and transaction. Operated cash register and deposits, check cashing.

2/00-7/01 DDB WORLDWIDE INC

Production Biller / Payable Coordinator

Pay all approved Production vendor invoices-obtaining W-9 forms from new vendors, forwarding them to New York Office. Requesting NY to set up any new vendor with an identify number. Maintain client Production job jackets – Photocopying & filing. Requests draft billing for the Account Group approval – transferring, revising and correction job details as needed. Bill Production jobs and verifies all back up with live billing.

10/93-12/99 D’ARCY MASIUS BENTON & BOWLES, INC. (DMB&B)

Media Jr. Buyer/Assistant Buyer

Responsible for purchasing air time on television and radio stations and ensured accuracy regarding all phases of presentations. Maintained contracts and assisted various credit departments in receiving payments in a timely manner.

12/89-9/93 KCAL TELEVISION CHANNEL 9 (KCAL-TV 9)

National/Local Sales Assistant

Assisted many Account Executives, including the coordination of pertinent activities for local and national accounts. Responsible for scheduling maintaining and ordering half-hour paid promotional commercials. Created and developed programming events and provided commercial quotes. Maintained executives’ calendar and assisted in the reception area.

EDUCATION AND TRAINING

El Rancho High School – Diploma

Southeast Area Social Services – Microsoft Office Pro Skills

UCLA – Buying Advertising Classe



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