NAOMI C. JOHNSON

678-***-****

aceqmo@r.postjobfree.com

PROFILE: DYNAMIC, SEEKING A MANAGERIAL POSITION IN RETAIL TO EXERCISE MY SKILLS IN CREATIVE ARTS WHILE ALSO

PROVIDING THE OPPORTUNITIES TO GAIN EXPOSURE AND A WEALTH OF KNOWLEDGE IN A PROFESSIONAL ENVIRONMENT.

WORK EXPERIENCE:

COMCAST, ATLANTA, GA TELESALES ASSOCIATE 1/2014-CURRENT

• ANSWER CUSTOMER/CLIENT REQUESTS OR INQUIRIES CONCERNING SERVICES, PRODUCTS, BILLING, EQUIPMENT,

AND CLAIMS.

• SET AND ACHIEVE DEPARTMENT SALES GOALS

• RESPONSIBLE FOR IMPROVING CUSTOMER RETENTION THROUGH PROGRAMS AND SERVICES PROVIDED TO THE

CUSTOMER

• CONTINUALLY MAINTAIN WORKING KNOWLEDGE OF ALL COMPANY PRODUCTS, SERVICES AND PROMOTIONS

M.W.I VETERINARY SUPPLY, ATLANTA, GA OPERATIONS ASSOCIATE 8/2012-6/2013

• SUPERVISED OPERATIONS AND SUPPLY MANAGEMENT

• MAINTAINED INVENTORY FOR DEPARTMENT SUPPLY

• DIRECTED SHIPPING OPERATIONS FOR CLIENTS

WAFFLE HOUSE, ATLANTA, GA WAITRESS 6/2011 3/2013

• TRAINED NEW EMPLOYEES ON STANDARD PROCEDURES

• MANAGED OVER $2,000 DAILY

• ASSISTED IN DAY TO DAY MANAGEMENT OF THE RESTAURANT

VICTORIA'S SECRET, ATLANTA, GA STOCK MANAGER/ SALES CONSULTANT 10/2011-

02/2012

• ORGANIZED, ALPHABETIZED, AND COLORIZED NEW SHIPMENTS

• REPLENISHED ALL FLOOR INVENTORY

• PROVIDED INDIVIDUALIZED ASSISTANCE FOR CUSTOMER PURCHASES

MARSHALLS, ATLANTA, GA SALES ASSOCIATE 6/2010-

07/2011

• MANAGED DEPARTMENT CUSTOMER SERVICE, MAINTENANCE, AND SALES

• RESOLVED CUSTOMER'S COMPLAINTS TO ENSURE SATISFACTION

• MAINTAINED AN ORGANIZED WORK ENVIRONMENT

EDUCATION:

• BAUDER COLLEGE, FASHION MERCHANDISING 01/2014-

CURRENT

• GEORGIA PERIMETER COLLEGE, BUSINESS MANAGEMENT

08/2009-01/2011

REFERENCES AVAILABLE UPON REQUEST

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