• Email: aceqk7@r.postjobfree.com • Cell: 979-***-****

David K. Tyler • Address: 6211 Pebble Canyon Ct, Katy, Texas 77450

SYSTEMS Windows 8/2012/7/2008R2/Vista/2008/2003/XP/2000/NT4.0/NT3.51 Server/Workstation, Windows

PE/me/98/95, MS-DOS, Citrix XenServer, VMWare ESX 5.x/4.x, Rolm CMX Model 50,

LANDesk 8.6/8.8/8.9/9.0, NEC 2400

• Email: aceqk7@r.postjobfree.com • Cell: 979-***-****

David K. Tyler • Address: 6211 Pebble Canyon Ct, Katy, Texas 77450

LANGUAGES Visual Basic, PowerShell, VBScript, Windows Scripting Host (WSH), Batch, WinBatch, HTML

HARDWARE Servers, Workstations, Laptops, HP/Compaq, Dell, IBM, Intergraph, 802.11x Wireless Access

Point/Bridge/Client, Ethernet 10/100/1000 hubs/switches/routers, Cable/DSL Modem, ISDN routers, Modem,

video-conferencing (PictureTel Live 50/100 & Intel ProShare), SCSI RAID Systems, CSU/DSU, and DAT/DLT

drives, various Blackberrys, IPC turrets, hoot & holler, NEC 2400

SOFTWARE XenApp 5.x/6.x, Citrix XenDesktop 7.x/5.x, Citrix Profiler 5.3x, LANDesk 8.6-9.1, SCCM, PrimalScript 2009-

2011, Microsoft SQL Server, Microsoft Office 2010/2007/2003/XP/2000/97/4.3, McAfee Antivirus, VMWARE

Workstation, ESX vSphere, Microsoft Virtual PC, Citrix Terminal Server/Client, Windows Terminal Server,

Wise Package Studio 5.x-7.0, Adobe Photoshop, Microsoft Internet Information Server, various Terminal

Emulation (TN3270, TN5250), Seagate Backup Exec, Cheyenne ARCSERVE (NT 4.0) 5-6, Bloomberg,

FactSet, ThomsonOne, ARCGis, Lotus Notes, Microsoft Lync 2010-2013, Legato NetWorker

EDUCATION Global Knowledge, 2014

Automating Administration with Windows PowerShell 3.0

Layer 8, 2013

CSD-203 Managing App & Desktop Solutions w\Citrix XenDesktop 7

CXA-206 Citrix XenApp 6.5 Administration

Global Knowledge, 2012

SCCM 2012 Administration, Part 1

Global Knowledge, 2010

Configuring & Administering SharePoint 2010

SUMMARY Highly skilled technology professional with over 15 years of experience in delivering innovative and cost

effective product and service solutions. Excellent communicator and facilitator with the ability to work as a

self-motivated individual or as a contributing team member. Customer focused with the mindset for process

improvement.

PROFESSIONAL EXPERIENCE

Dec 13 to May 14 Jefferies, LLC, New York, New York

Vice President (Client Engineering)

• Responsible for the management of assigned projects which includes the creation of project scope,

project plan, documentation, and coordination with the various teams and business units on global

initiatives.

Highlights include:

Citrix XenDesktop platform

Citrix XenApp platform

Represented Client Engineering interests in global Change Management

process

• Product Manager/Owner of the XenApp platform

Managing the client-facing administration of global XenApp 5 farm

Responsible for operation & maintenance of 50 XA5 servers in 2 farms

globally & over 450 published applications

Established and maintained MTD validation & testing guidelines

Responsible for all XenApp application publishing, validation, and testing

Established application publishing standards for XA5 & XA7.1

Coordinated with various application owners for application DR & HA

scenarios across farms & zones

• Assisted with the development of the virtualization efforts – application virtualization and virtual

desktop infrastructure (VDI) and integration with XA5 & XA7.1 environments

• Administer and mange the enterprise GPO environment

Oct 06 to Dec.13 Jefferies & Company, Inc., New York, New York

Assistant Vice President (Desktop Engineering)

• Email: aceqk7@r.postjobfree.com • Cell: 979-***-****

David K. Tyler • Address: 6211 Pebble Canyon Ct, Katy, Texas 77450

• Responsible for the management of assigned projects which includes the creation of project scope,

project planning, documentation and coordination with the various teams and business units on global

initiatives

Highlights include:

• Product Manager/Owner of the LANDesk platform

• Product Manager/Owner of the global WSUS infrastructure

Responsible for all automated software distributions covering over 10,000 distributions to over 8m

targets with 98% success rate

Established & implemented corporate global distribution processes, procedures and practices

Created custom report process for deployment tasks with automated failure ticket generation

Leveraged LANDesk’s encryption tool to create custom user-assigned portable data control policy to

prevent utilization of USB keys, external drives, & CD-ROM writers

Responsible for all LANDesk infrastructure including hardware, software, platform version migration

and integration, and finally transfer of operations to SCCM 2012.

Responsible for training team members and support personnel in LANDesk utilization via web console

and custom reporting site

Responsible for all software & hardware auditing of the Windows platform

Established and maintained packaging and distribution QA lab practices & guidelines

Established global WSUS infrastructure, patch test and release guidelines, maintain alpha and beta test

groups, auditing of released patches, and provide operational guidance

Created custom application desktop package for automated installation and configuration of

application per established corporate standards

• Product support & administration for SharePoint 2007 & 2010

• Coordinated with business initiatives to facilitate corporate initiatives of software, hardware,

patches, and infrastructure

• Represented Client Engineering interests in global Change Management process

• Assisted with global GPO Consolidation and creation of custom GPOs

• Provide Tier 3 level support for global Branch Support

Dec 97 to Oct 07 Jefferies & Company, Inc., New York, New York

Associate (Branch Support)

• Responsible for IT activities at multiple sites

Highlights include:

Manual rollout of all desktop\server\infrastructure hardware installations

Manual rollout and configuration of software installations in responsible sites

Coordinate all telecom and circuit installations, testing and validation in responsible sites

Resolve all IT related customer issues in responsible sites

Supported the opening, relocation or consolidation of offices in Covington, LA; Nashville, TN; Austin,

TX; Houston, TX

Initially responsible for site support of all technology & telecom services for an equity stock trading

floor of 24 traders + Equity Research Sales in Boston, MA

• Sole contributor to Windows Server 2003 AD review w\recommendation to migrate from NT 4.0

• Contributor to Active Directory design team

• Sole contributor to Windows Server 2000 & Active Directory review team

• Co-contributor to global Windows NT 4.0 design & migration from Novell 3.5

• Defined corporate desktop and laptop standards for 2008, 2000, 1999

Jul 94 to Jun 97 Varian Associates, Gloucester, MA

Windows NT Administrator

• Email: aceqk7@r.postjobfree.com • Cell: 979-***-****

David K. Tyler • Address: 6211 Pebble Canyon Ct, Katy, Texas 77450

• Provided desktop & server support for software development and engineering teams 85 users

Highlights include:

First Microsoft Certified Professional for Varian Associates in MA

Provided support for telecom & PBX system for 1000 users

Received Quality Improvement Award (1996, 1991) for improvements in manufacturing processes and

electrical conservation activities

REFERENCES AVAILABLE UPON REQUEST

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