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Customer Service Medical Assistant

Location:
Mansfield, OH
Posted:
June 26, 2014

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Resume:

Heather T. Hunter

Kent, Ohio 330-***-**** aceqhs@r.postjobfree.com

Seeking a position where I can utilize my skills, experience and personality to benefit a progressive and forward thinking company, specifically within a digital platform.

Outstanding office professional beneficial to organizational development, customer service and patient care. Computer knowledge: working with digital forms of billing, scheduling and record keeping has become second nature.

PROFESSIONAL EXPERIENCE

Home Health Care Private Duty May 2010- March 2014

Medical Assistant: North Coast E.N.T (Streetsboro, OH) May 2010- June 2013

Scheduled all surgeries

Managed all patients emails

Coordinate with outside facilities

Front/back clinical

EMR experience

Unit Float Secretary/Office Assistant: Cleveland Clinic March 2007-May 2009

Secretarial duties

Utilizing knowledge of medical terminology, hospital, clinic and laboratories procedures

Conduct phone triage, scheduled surgery board and patient pre-op appointments

Digital file and records management

Interview patients, case histories, and forms such as intake and insurance pre-screening

Program Assistant: Florida State University (Tallahassee, FL) May 2005- January 2007

Engineered a centralized appointments scheduling department

Scheduled appointments daily

Triaged patients coming into the Health Center

Medical record management

Sale Associate: Value City Furniture (Cuyahoga Falls, OH) September - 2002-Dec-2004

Provided superior customer service

Meet and exceeded sales goals (UPT/Net Sales)

Awarded top salesman on a regular basis

Medical Assistant: Portage Family Medicine (Streetsboro, OH) June -2002-August 2004

Assisted in the examination and treatment of patients and prepared treatments rooms

Interview patients to obtain medical information

Record management

Phlebotomy and vaccinations



Contact this candidate