Lisa A. Miles

** ******** ******

Pittsburgh, PA 15214

PH 412-***-****

aceqha@r.postjobfree.com

www.lisamilesviolin.com

B.A. in English, Secondary Education w/ PA & OH Teaching certifications

& Music Performance (Violin) Minor

Youngstown State University, Youngstown OH -- June 1987, Cum Laude

HR, Mental Health Counselor and Professional Development Consultant;

also Author, Professional Speaker, Performer -- 1986 - Present

Expertise -- Training; Counseling; Workshop Facilitation; Recruiting, Social Work, Thought Leadership and

Writing in Business Human Capital & Mental Health/ Illness; Publishing; Mental Health Families Coaching;

Communications & Keynote Speaker; Nonprofit Staff Development; Curriculum Design; Family Treatment

Team Coordination; Creative Therapy; Advocacy; Humanities; Creative & Community Collaborations; Arts,

Social & Grassroots Work Advocacy

Skill Areas: Managing Stress, Resolving Conflict, Life/ Work Challenges, Mental Health & Mental Illness,

Business Coaching, Self Development, Employee Assistance Programs/ Enrichment, Resiliency, Transitions,

Career Counseling, Middle-management Leadership Coaching, Family Support Systems, Assessments

(MBTI, Holland, others), Entrepreneurship, Leadership Development, Team Building, Teaching & Educational

Professional Development, Motivating Employees, Employee Retention, Vocational Development,

Interpersonal Success, Talent Management, Entrepreneurship, Organizational Change, Workforce Efficiency

Strategies, Personal Branding, Human Resoure consulting, Payroll, Union Benefits Admin., Safety & Quality

Assistance, Archival research

Training, Continuing Education, Methodologies: Dialectical Behavior Therapy, Motivational Enrichment

Therapy, Emotional Intelligience, Humanistic Methodology, Educators/ Psychologists John Dewey & Carl

Rogers, Jungian methodology, Mental Health First Aid

Capabilities: Available for Consulting, part-time and temp. full-time contracts in Western Pa., US East region

limited travel, and Virtual.

Summary / Achievements:

Lisa Miles has been independently, uniquely blending her expertise in Personal/ Professional

Development and the Creative Arts for 27 years. She has been a Self-Employed and Part-Time Consultant &

Counselor who advises for individuals and business, Writer and Author of two well-received books, an

extremely engaging Professional Speaker, and Composer/Performer of original music on violin and mandolin.

Lisa’s advising is inspiring and stimulating, down-to-earth and practical, effective, educational and

transformative. She excels at creatively empowering individuals to better identify inner assets and resources,

as well as barriers to growth. Lisa encourages personal and professional goals based on engagement around

a healthy, authentic sense of self. Through exploring cross-disciplinary approaches to problem-solving, she

mentors individuals and groups to capitalize on talents, transform liabilities and overcome internal and

interpersonal challenges with creative and practical strategies for better living and working.

Qualifications/ Experience:

1986 - Present Self-Employed HR/ MH & Prof. Development Consultant, Author, Speaker

Career Portfolio: Extensive information: www.lisamilesviolin.com

Self/ Prof. Development Blog: www.lisamilesviolin.com/blog/category/self-professional-development/

Published Writings for PsychCentral.com: www.psychcentral.com/blog/archives/author/lisa-miles/

Feature articles: psychcentral.com/lib/author/lisa-a-miles/

Profile for Counseling & Coaching in Self Development, Mental Health, Wellness: http://www.liquic.com

Publications:

This Fantastic Struggle: The Life & Art of Esther Phillips (2002)

Resurrecting Allegheny City: The Land, Structures & People of Pittsburgh’s North Side (2007)

Nalada-- Music CD (2011), Music composed & performed during 1990s, 2000s

Performance: Presence (1999, 2001)-- Lisa produced & directed this cross-disciplinary piece about finding

authentic self, which mixed music (her compositions) and dance, glass art and Lisa’s collaboration

with Jungian therapists

Other Publication Credits on Website: Pgh. Post-Gazette Biz Forum, Daily Kos, WORK mag, HISTORY Mag

Major Speaking Engagements: 2002 - present (Author Appearances, TV/ Radio intvs./credits, more: website)

PITT Katz School of Business Cntr for Entrepreneurial Excellence, Program Leader/ Speaker Series Aug 2014

NAMI-PA Statewide conferences, Harrisburg 2003, 2010, 2013

PA Assoc of Rehab Facilities, State conference, State College PA, 2009 KEYNOTE, workshops, performance

Youngstown State University 2003, 2012-- Featured KEYNOTES & Perf., Womens Studies, English Dept.

The Historical Society (boston-based), Washington DC conference, 2010, Stimulating Communities via History

The Pennsylvania Hospital/ Univ. of Pennsylvania, 2010, Panelist-- Women’s Health Conference

Seton Hill University, 2002, 2009 Panelist-- Creative Entrepreneurship

Art Institute, 2002, 2008--KEYNOTES & Prof. Dvlpmnt-- Applications/Cross-Disciplin. Work in the Marketplace

Honors/ Major Awards/ Sponsorships to carry out independent work: 1990 - present

William Rimmel Award, Buhl Foundation, PA Humanities Council, The Pittsburgh Foundation, The

Heinz Endowments, Meet The Composer, PA Humanities & Arts Initiative (More/ Extensive info. on website)

Major Clients /Affiliations 1987 - present (See website for more/ extensive info)

PA Assn. of Rehab Facilities, Youngstown Employment & Training Corporation, Western Psychiatric Institute

& Clinic, Allegheny & Beaver Valley Intermediate Units, Youngstown State University, Defense & Veterans

Brain Injury Center Johnstown, APR Associates Management Consultants, Cornelia St Cafe Greenwich

Village, Competitive Employment Opportunities, PA Historical & Museum Commission, PA Office of

Vocational Rehab, Meet the Composer, The Ellis School, University of Pittsburgh, Seton Hill University,

Peoples Oakland, Heinz History Center, PA & Southwest PA-NAMI, Duquesne University Library, Public

Interest Communications, Mexican War Streets Society, Chatham College Center for Professional

Development, Penn Hills High School, Carnegie-Mellon University, Ntl. Historical Society (Boston),

Bloomfield-Garfield Corp, Allegheny Womens Center, The Pennsylvania Hospital, Warhol Museum, Marsa

Masonry, Philadelphia Fringe Festival, Carnegie & Butler Co Libraries, PGH Womens Resource Center,

Northside Leadership Conference, WT Glover

Contract Highlights:

Mercy Behavioral Health, Sept. 2013 - present

Clinical Relief Pool Counselor/ Clinician, mainly on 16-bed unit which is a Residential Treatment

Facility for Adults with significant and persistent mental illness. Consumers here are those serving out 302-5's

(and a few involuntary) as a step-down from hospital commitment, to strengthen and ready them for

community living. Crisis Stabilization; Therapeutic Workshop/ Group Facilitation; Mileau Therapy; Treatment

Planning and Follow-Up; Assessment Coordination Assistance; Treatment Team collaboration; Interface and

coordination with doctors, nurses, therapists, clinicians, case management service coordinators, county

oprhans court and other administrators; more; Consumer Orientations to the Unit, Social Skills & ADL

Coaching, Creative Therapeutic Applications (music, performance, cross-diciplinary art) & Recreational

Therapeutic Applications (yoga); Extensive Recordkeeping of Court Committments, Group/ Shift/ Case

Management Notes; Individual Service Plans and Service Plan Reviews.

Also Clinical Relief Pool work at Mercy Behavioral Health’s Diversion and Stabilization and Acute

Crisis centers, for prevention of hospitalization.

Communications Workers of America (C.W.A.) West. PA locals within Verizon Communications, 2010-2013

VIRTUAL and Pgh Local-- Intensive subcontract with Verizon Communications’ “FutureLink” program

for CWA (Communications Workers of America) Associates, under Talent Curve Solutions LLC (Pittsboro, NC).

Extensive Personal & Professional Development. In-depth work with Associates in Western and West-Central

PA including debriefs on 6+ Assessment Profiles (MBTI, DMT, Invest in Values, Retirement Success,

Emotional Intelligence, SkillScan) and facilitation of over 40 workshop topics (150 active Associates, 350+

contacts; 30 sites). Conducted on-site & Virtual (phone and online conference call workshops and

presentations, assessments, individual and group counseling, advising and coaching). Covered Interviewing &

Networking Techniques including Role-Plays and other Situationals. Intensive maintaining of electronic

database of evaluations, participation, etc. Just a few covered topics: Life Engagement, Owning your Own

Business, Retirement & Life Satisfaction, Emotional Intelligence, Personal Branding, Organizing Your Life,

Career Planning Particulars, Job Search Strategies, Earning College Credit Due You, Creating a Prior

Learning Assessment Portfolio, Life After Verizon, Customer Service and Technical Jobs within Verizon, FIOS

Tech Specs needed for advancement

Marsa Masonry Contractor Payroll Coordinator, 2005-2008

Handling intense in-house weekly payroll for 150 masons, laborers and salaried staff over work in

three states-- including weekly, monthly, quarterly & yearly ledger reconciliations and payments of child

support, garnishments and full corporate payroll taxes; human resources; union reporting of wage and fringes,

and full coordination with regional labor unions

Northside Leadership Conference, 2003-2005

Admin. Support doing full Human Resource generalist duties, payroll coordination, Community

Development, Project Management, Communications, Arts and Special Events Planning

Chatham College, Center for Professional Development, 1989-1991

Career Transition Counseling Consultant-- Placement services for displaced AT&T workers, other

corporate accounts: Individual Counseling, Group Workshops, Testing (Myers-Briggs & Holland Self-Directed

Search), Career Center Coordination, Assessments, Professional Coaching, Life Coaching, Job Retention

Communications, Educational Networking, Mock Interviewing, Resume Support,Transition Management

Peoples Oakland, Mental Health Psychosocial Rehabilitation Center, Early 1990s, again early 2000s

Served as Employment/Vocational Coordinator-- Business Development & Advocacy through

individual and group counseling and speaking engagements. Coordinated services with doctors, therapists,

residential services. Job Development including corporate contacts. Educational assistance, resume support,

mock interviewing, life coaching. Increased agency OVR revenue from $3,000 to $12,000 in one year.

Managed all aspects of intake, billing & accounting for vocational services. Employer Recruitment Services;

Job Development and Placement. Presented at Clarion University and University of Pittsburgh on Social

Security Disability and Competitive Employment issues. Served on State Supportive Employment Advisory

Committee and as representative of Allegheny County’s Unified Systems Initiation

Allegheny Intermediate Unit, 1987-1990

Adult Education Teacher and Career/Social Counselor-- Business and educational networking,

resume assistance, group and individual counseling, vocational debriefings in economically-deprived

neighborhood. Held Teaching duties long-term concurrent w/Coaching/Counseling when AIU short-staffed

Youngstown Employment & Training Corporation (Y.E.T.C) 1986-1987

GED Teacher and Vocational Supervisor in government-funded youth jobs program in Ohio (Federal

Job Training Partnership Act, JTPA). Counseled (vocational & social), coordinated and handled all aspects of

intake, billing and payroll for 50 at-risk youth employees while finishing my BA degree. Tandem, taught in the

YETC Pre-Academic Training Program (PAT) in School of Education, on campus of Youngstown State Univ.

Penn Hills High School Evening Division, 1989 - 1994

Adult Education Career Counseling in suburban school district. Full vocational and educational

assistance, individual counseling, assessments, testing, career workshops, outreach in the evening division

Beaver Intermediate Unit, AIU 3, Midwestern PA 4 IU, Greene County IU, Shady Lane Resources ‘94 - present

Professional Development for Teachers accredited by the PA State Dept. of Education in Elementary-

Secondary grades, multi-subjects w/in cross-disciplinary creative platform independently proposed by L. Miles

Pgh Public & private schools & independent tutoring 1990 - 2010 (Website Teaching pg has extensive info.)

Professional Violinist in 7+ Regional Symphonies & Chamber Groups, 1985 -- present: Youngstown,

Westmoreland, McKeesport, Butler, Greenville Symphonies; Carnegie Mellon Philharmonic, Moirae Trio

Volunteer 2012- present :

Invited member of Western Psychiatric Institute & Clinic (Univ. of Pgh) weekly Public Service/ Community

Psychiatry Symposium under Dr. Wesley Sowers & Dr. Robert Marin

In addition to professional speaking engagements listed above, active as participant, coordinator & trainer in 3

NAMI (Natl Alliance for Mental llness) family groups

Contact this candidate