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Customer Service Assistant

Location:
United States
Posted:
June 26, 2014

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Resume:

R. Johnston, p. !*

Rachel L. Johnston

Apt G*-*1

**** ***** ***.

Hatfield, PA 19440

610-***-****

aceqd1@r.postjobfree.com

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Education:

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****-******* ************ ********** ** Pennsylvania, Millersville, PA

Psychology major.

Dean’s List Fall 2009, Spring 2010, Spring 2013

Graduation date: December 2013

GPA: 3.39

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Work Experience:

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2013-Present Whole Foods Market, Plymouth Meeting, PA

Cashier, Cashier Assistant, Front Runner

Engage customers in conversation while making he/she comfortable

Greeting every customer

Accurate money handling

Providing umbrella device during rain storms

Acute knowledge of the store, brands, specialized diets, and food

Responsible for going on the safety walk and relaying the information to the store

team leader

Handle customer service problems

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Millersville University of Pennsylvania, Millersville, PA

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Fall 2012 Mascot

Millersville University Mascot Team

Perform as The Marauder, Skully, and as a Spotter at university functions.

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2010-2012 Resident Assistant

Department of Housing and Resident Programs

Manned front desk for 8 hours per week.

Mediated problems between roommates and students on my dorm floor.

Designed and ran 8 educational programs per semester for my dorm floor.

Set-up of common areas shared by students on my floor.

Prepared welcome materials for all students.

Completed all training.

R. Johnston, p. !2

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Summer 2011 Summer Conference Assistant

Department of Housing and Resident Programs

Responsible for the well-being of and facilities for summer program participants.

Answered questions, manned front desk, signed attendees in/out of dorm.

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Spring 2011 Student Tutor

Millersville University Tutoring Center

Instructed students in abnormal psychology

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Summer 2010 Regal Entertainment Center, Oaks, PA

Floor Staff

Worked behind concession stand selling food items.

Properly handled money.

Treated customers in a friendly and considerate manner.

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Summer 2007 Hideaway Day Camp, Arcola, PA

Counselor-In-Training, Volunteer Position

Aided counselors with care and direction of campers.

Worked with boys and girls ages 4 to 12.

Played with the children, kept them on task, helped with skits, disciplined

children as necessary.

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Honors and Activities:

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Miss Millersville, 2011

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Resident Assistant of the Year 2011, Finalist

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Disc Jockey at Millersville University’s WIXQ Radio station, 2009-2012

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References: References available upon request.



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