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Engineer Customer

Location:
Mumbai, MH, 400078, India
Posted:
June 26, 2014

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Resume:

CURRICULAM VITAE

Vanmathi Sivanandham

*/***, **** ********* ***** Email id:

aceqc9@r.postjobfree.com

Vanchiyapuram, Mobile: +91-

958-***-**** & 91-848*******

Suleswaranpatti, Pollachi.

EXPERIENCE SUMMARY

. Professional work experience of around 7+ Yrs in IT industry in areas

such as :

> Healthcare Analyst, Trizetto Facets Configuration and Testing

> Healthcare, Travel, Manufacturing, Medical Insurance and

Agriculture Applications Manual Testing

> Manufacturing Applications-Functional Testing using SQL

> Designing web pages using HTML and Testing Web pages

> HP Quality Center - Used to Write Test Cases, Executing and Defects

Tracking

> Worked on Toad database to get the test data for testing

> Worked on Bugzilla, Issue Management tool, HP Quality Center

> Mentored new employees as well as senior employees in our team

. Have good experience in domains like Healthcare, Insurance, Travel,

Agriculture and Manufacturing.

. Have experienced in client facing - in my last and earlier projects

for requirement gathering.

. Have experience in Functional testing

. Lead and motivate cross-functional teams to achieve strategic goals

. Analysis, Documentation and coordinating with the Development/Testing

Team

. Competent to work in close supervision. Ability to interact with

senior management

. Willingness to work hard, also in Shifts

. Have experience in leading and Mentor for New Employees, Junior Team

Members

. Capability to research and solve problems

. Exposure to QTP

. Interested to work in Onshore\Offshore Opportunities

. Active team player and an individual with Excellent Communication,

Interpersonal skills, self-motivated fast learner and good listener.

PROFESSIONAL EXPERIENCE

o Worked in Wipro as Senior Software Testing Engineer from Oct 2006 to

Jan 2013.

o Currently working as a Test Lead cum Delivery coordinator at Pranas

Technologies from Sep 2013 to till date.

TECHNICAL SKILLS

Languages HTML, Basic SQL for Testing

Applications Trizetto Facets Application, Healthcare and

Manufacturing Applications

Special Trizetto Facets Application, Bugzilla, Issue

Software/ Tools management tool, Automation testing

tool(internal), Toad db, HP Quality Center

Skills Trizetto Facets Configuration and Testing,

Functional Testing, Healthcare Analyst, Good

Managing skills, Writing Test cases,

Documentation, Manual Testing

EDUCATIONAL QUALIFICATION

Education Specialization Year of Institution/University

Passing

M.S Software 2010 BITS Pilani, Rajasthan

Engineering

B.Sc Mathematics 2006 Nalla Muthu Gounder

Mahalingam College,

Bharathiar University,

Tamil Nadu

AWARDS

. Have got the "Customer Excellence" Award for excellent

contribution in CIGNA Project.

. My name was published in Healthcare newsletter for handling

the complex tasks in

United Technologies Corporation Project.

ASSIGNMENTS

The details of the various assignments that I have handled are listed here:

Project 1 states working experience in Pranas Technologies

Project 2 to 7 states working experience in WIPRO Technologies

Project # 1 Online Travel Planning (OTP) Application - Travel

Domain

Customer About Clients: Travelvava, Tripmac, Ewaytrip,

Skytosea, abcyatra, Travelcabs, Low fare bookings.

Eternity, SGair, Travelxsys, Takemytravel,

Travelingpoint

Period 7 months Team Size:15

Description OTP comes up with an online portal for all the

travel needs. OTP is focused to deliver a

comprehensive best deals and offers to book airline

tickets, hotel rooms, holiday packages, and bus

reservations for customers globally. OTP has a

massive list of airlines and hotel solutions

providers in its inventory with license from world

renowned Amadeus, travel boutique, Clear trip and

Galileo API's. In OTP, customers have flexibility

to compare and book wide list of database options

of their choice.

Role Senior Test lead (acting as a delivery head)

Responsibilities Planning, allocating work and managing the effort

of teams of 4+ Testers and 10+ developers

Understanding and analysis of Business& Functional

requirements.

Creating Test Plan Documents

Reviewing Test Cases

Conducting Walk through and Formal reviews

Preparing defect tracking report

Involved in giving live demo for clients.

Handling international client calls and technical

support for clients

Delivery the product based on requirements and

timelines

Ensuring the quality of the software product (OTP)

delivered

Handling product deployment activities

Maintaining overall accountability, for the

end-to-end delivery of projects

Reporting delivery status to customers and

developing required delivery documentations.

Highlights Gained knowledge of Travel domain and business

perspectives

Gained knowledge of Travel inventories and

suppliers

Project # 2 United Technologies Corporation

Customer United Technologies Corporation (USA)

Period 12 Months

Team Size - 20

Description United Technologies Corporation (UTC) is a

manufacturing company, having employees worldwide.

Some of their manufacturing items are OTIS

elevators, Carrier fridges, etc., UTC employees have

separate Employee Self Service (ESS) application.

ESS application keeps information of employee

details, their stocks and share related details. ESS

application has modules like Global Stock Option

Reports, Termination Plan for International

Optionees, Payroll data, Administrative Information,

Reports like that. The client UTC proposed to test

the ESS application. ESS has development, training,

Testing and production environments. Once

development team done with their new functionalities

or new enhancements, they will move their code to

ESS testing environment. After testing the new

functionalities or enhancements, will move the code

to production, go-live environment with no errors.

Role Senior Test Engineer

Responsibilities Responsible for gathering requirement from customer

and provided the estimation time for all the tasks

Extensively involved in Test Planning

Only member of the Testing team handled day to day

calls and activities of that application with

customer and other vendors

Prepared Test Case documents & Peer review of Test

Cases

Performed Manual Testing through HP Quality center

and Toad tool

Writing\Exporting test cases in Quality center and

executed the test cases

Writing SQL queries in toad tool for testing in

front end database to get the test data

Used Quality center to log defects and prepared

defect matrics

Worked with other vendors (developers and testers

from other companies like birlasoft)

Handled all the task independently and directly

involved with Customer

Clearly Understood and analyzed the requirements

from business users

Updated all documents and Traceability matrix

documents to ensure 100 % coverage of requirements

Prepared the Regression test cases

Prepared the test cases for New Modules and New

functionalities as per the requirements

given by customers

Highlights Used Agile Model, Prepared Test cases, Executed,

Defects Tracking

Requirement Analysis, Onsite/offshore communication

Handled the application alone in offshore and worked

with other vendors

Project # 3 TRIZETTO FACETS CONFIGURATION AND TESTING

Customer Presbyterian Healthcare Services (USA)

Period 6 months

Team Size - 15

Description Presbyterian Healthcare Services is a leading

regional managed care non-profit system of

hospitals, a health plan and a growing medical

group. Reform legislature demands changes in

existing products benefits and create new products

with standard offerings. WIPRO has analyzed the

benefit change/update requirement of various

products and performed impact analysis in different

components rules. Developed mapping document

depicting to As-Is and To-Be configuration to get

the business approval.

Role Healthcare and QA Analyst

Responsibilities Configured the product benefits in Facets

application

Audited the plan, product benefits and delivered to

the customer with 0% errors.

Assigned cases(groups) to the team members

In selection process to introduce new team members

Participated in meetings for maintaining quality

deliverables

Maintained Clarification log from onshore and

offshore

Took high initiative in exploring areas of process

improvement & efficiency within the scope of

day-to-day build tasks such as effective

experience-based case assignments, case tracking and

metrics

Actively involved in conforming to customer needs in

terms of management of release priorities, open

issues, rework tracking and timely escalations

Provided inputs in terms of team performance,

metrics, weekly reports and quarterly reports

Worked as a team lead for new team members

Highlights Analyzed and Audited the benefit changes/updates

requirement of various Medical products

Gained knowledge of Healthcare Insurance products

Onsite Offshore Communication

Project # 4 Medicaid Management Information Systems

Customer Infocrossing-WIPRO (USA)

Period 12 months Team Size:5

Description Infocrossing, Inc., A Wipro company supported by

the EMMIS-Medicaid Management Information System of

all the aspects to achieve customer satisfactions

and time consumption. Infocrossing had a localized

MMIS application. They want to explore their

business all over the US. So they needed a

globalized MMIS application to make use for all the

users in Infocrossing. WIPRO offshore had developed

a globalized online DEMO MMIS application and

delivered to US Infocrossing.

Role Web page Developer and Tester

Responsibilities Extensively involved in Requirement Analysis

Core member of the Implementation team and involved

in documentation

Developed the Web pages as per the Requirement and

designs using HTML

Prepared documents & performed Unit Testing

Globalized the DEMO application with customer

requirements

Handled testing team in this project (Team size:5)

Worked on Traceability Matrix

Maintained Clarification log from onshore and

offshore

Delivered the web pages through File transfer

protocol.

Highlights Adhoc Testing of MMIS application

Directly gathering requirements from the Customer

Developed separate web pages using HTML

Documentation History

Direct communication with US end users

Took ownership of all cases belonged to testing in

that application

Project # 5 TRIZETTO FACETS CONFIGURATION AND TESTING

Customer Great West Healthcare(GWH)-CIGNA

Period 30 months Team Size:30

Description CIGNA - Great West HealthCare is a leading health

service company, helping businesses nationwide

maintain their employees, health, well-being and

sense of security for years. Cigna-GWH offer more

choice in plan design, funding options, strong

network and service capabilities and extensive

health and wellness programs and resources.

Cigna-GWH sends the details report of the health

insurance benefits for a particular Employer group.

Analyze those reports and finds out any deviations

from standard coding and configure those products

in Facets Application. Once the products are

configured, client can Adjudicate and process the

claims from employees electronically.

.

Role Healthcare Configuration and QA Analyst

Responsibilities Configured the product benefits in Facets

application

Audited the plan, medical product benefits and

delivered to the customer with 0% errors.

Assigned cases(groups) to the team members

In selection process to introduce new team members

Participated in meetings for maintaining quality

deliverables

Took high initiative in exploring areas of process

improvement & efficiency within the scope of

day-to-day build tasks such as effective

experience-based case assignments, case tracking

and metrics

Actively involved in conforming to customer needs

in terms of management of release priorities, open

issues, rework tracking and timely escalations

Provided inputs in terms of team performance,

metrics, weekly reports and quarterly reports

Modified the existing test cases for improving the

performance

Delivered Groups-Products in a periodical manner

Worked on HMO, PPO, HAS, CA, TRADITIONAL INDEMNITY,

DENTAL AND VISION products

Worked on Benefit Summary(BSBS), Product benefit

components(PDBC), Product Variable components,

Service Payments, Deductibles, Coinsurance, Copays,

Limits, Explanation of Benefits(EOB), Accumulator

display(ACCM)

Highlights Analyzed and Audited the benefit changes/updates

requirement of various Medical products

Knowledge of Healthcare Insurance products

Onsite Offshore Communication

Worked as a Team lead for testing team and for new

team members

Project # 6 Scientific Systems

Customer Catalent Pharma Solutions

Period 2 Months Team Size:3

Description Catalent Pharma Solutions is a drug manufacturing

healthcare company, from drug and biological

development services to delivery technologies to

supply solutions; this company is the catalyst for

medical industry success. Catalent have separate

employee HR application called Scientific Systems.

Scientific Systems is used for keeping information

about various profile of the employees are stored

and the HR related data from the Employee database

are stored to another database. User ID creation or

resetting of password, assigning an employee to a

specific group and access rights to various modules

of any employee are done through Scientific Systems

.

Role Software Testing Engineer

Responsibilities Analyzing the issue (tickets) raised by onsite team

Assigning the issues to the team members

Resolving the issues (tickets) proactively and

documenting the same.

Performed Manual Testing

Logging issues and taking ownership of the same.

Have been an active part of all the issue related

discussions and provided clarification to the

onsite as and when required.

Highlights Analyzed and Audited the benefit changes/updates

requirement of various Medical products

Gained knowledge of Healthcare products

Onsite Offshore Communication

Project # 7 Inform and Enhance Application

Customer Mentor Corporation (USA)

Period 10 months Team Size:40

Description Inform and Enhance application was built to cater

to medical services community, specifically

Cosmetic Surgery. Mentor Corporation proposed to

rewrite the application to include the original

application

Functionality along with some enhancements based on

the feedback from end users of the application.

.

Role Junior Software Testing Engineer

Responsibilities Core member of the Testing team and involved in

documentation

Preparing Test Case documents

Execution of Test Cases

Performed Manual Testing and Reported the bugs

through Issue management tool and took ownership of

same

Worked on defect Metrics

Highlights Gained knowledge of Manufacturing products

Defect Metrics, Issue Management tool

OTHER THAN SOFTWARE TESTING

Worked in HR department for 3 months (Recruitment process through SAP

application-WIPRO)

Worked in our internal immigration team for 2 months in WIPRO

OTHER CERTIFICATIONS

Completed Hindi exams - Prathmic and Madhyama in first class (2004)

Typewriting Junior Grade- Second Class (2001)

Completed workshop on Fire Safety & Basic Life support (2007)

PERSONAL PROFILE

Name : Vanmathi Sivanandham

Languages Known : English and Tamil

Working Knowledge : Kannada, Telugu, Malayalam and Hindi

Contact Number : +91-958*******

Alternate Contact : +91-848*******

Email ID : aceqc9@r.postjobfree.com

Alternate Email ID : aceqc9@r.postjobfree.com

Date of Birth : 18-10-1985

Marital Status : Married

Permanent Address : # 2/929, Raja Ganapathi Nagar,

Suleswaranpatti,

Rangasamuthiram, Pollachi,

Coimbatore,

Tamilnadu-642006.



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