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Customer Service High School

Location:
Orange Park, FL
Posted:
June 26, 2014

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Resume:

Cindy Morrison

**** ***** **. ***. #***

Orange Park, Fl. 32073

aceqba@r.postjobfree.com

904-***-****

!

PROFILE

I am a very detail orientated hard working person. I am proficient at multi-

tasking and I work well with others.

EXPERIENCE

Fiscal Specialist 1, Northeast Florida Area Agency on Aging, Inc.

Jacksonville, Fl. April 2004-September 2013

Computes, classifies, records and verifies numerical data for use in

maintaining accounting records for the Agency and various grants

awarded to ElderSource. Contributes in maintaining control of balancing

operations for a major portion of accounting system. Maintains AAA

documentation. Arranges and prepares monthly requests for payment and

receipts and expenditures reports for reimbursement from programs as

assigned. Complies and computes complex fiscal statements and reports.

Conducts complex analysis of data acquired from needs assessments and

evaluation surveys. Monitors service providers and prepares monitoring

reports according to the scheduled fiscal calendar. Prepares vendor rate

agreements for Medicaid waiver providers and Community Care for

ElderSource.

Medicaid Waiver Specialist, Northeast Florida Area Agency on Aging

Jacksonville, Fl. July 2002- April 2004

!

Responsible for overseeing the programmatic and fiscal credibility of the

Medicaid waiver programs administered by the Area Agency. Coordinates

administrative activities related to Medicaid Waiver. Interprets program

regulations. Enrolled providers into the appropriate Medicaid waiver

program. Conducts monitoring and training and provides technical

assistance. Works closely with the case management agencies. Assist with

disaster perpetration and recovery operations and support providers

during crisis situations, which may include performing actual services to

assist providers and elders.

Fiscal Assistant 2, State of Florida Department of Health

Jacksonville, Fl. August 1999- July 2002

Assist my supervisor with the coordination of all daily activities of a staff

of twelve. Assist with the development and completion of department goals

and objectives. Oversee and assist in all aspects of the medical billing

process for thirteen clinics which includes processing and dealing with

multiple systems. Perform audits on assigned clinics. Ensure all claims are

processed in a timely manner. Responsible for all aspects of the collection

process, which involves dealing with numerous insurance companies and

medical personnel. Assist in the preparation of reconciliation reports,

receivable reports and collection reports regularly. Assist my supervisor

with completing month end procedures and producing needed reports to

senior management. Daily computer work, phone work, troubleshooting

and customer service duties. Assisted in developing and implementing

work processes for the department. Act as the manager for the department

in my supervisor's absence.

!

Senior Clerk, State of Florida Department of Health

Jacksonville, Fl. September 1994- August 1999

Registered all clients. Responsible for collecting all fees of services

rendered and co-payment fees. Complete data entry to record collection of

fees. Complete client eligibility utilizing several computer programs.

Complete all associated paperwork and computer work in updating

patient's file. Responsible for phone coverage on a daily basis. Utilized the

fax, phone, copier and computer on a regular basis to complete all assigned

work. Any other duties as assigned by my supervisor.

!

Fiscal Assistant 1, State of Florida Department of Health

Jacksonville, Fl. October 1986- September 1994

Responsible for auditing all of our patients accounts and make any

adjustments needed. Complete all data entry associated with each client's

visit so that a superbill can be created for billing purposes. Collect all fees,

generate and review all revenue reports. Handle patient registrations,

which involved detailed computer work to ascertain the patients eligibility.

EDUCATION

Edward H. White High School August 1979-May 1982

High School Diploma

SKILLS

Proficient in Microsoft Word, Excel and Outlook. I have 10 years of

experience working with Great Plains Accounting System. I am proficient

with Florida Medicaid Management Information System (FMMIS).



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