Ayonna Bynum

Engine Assembler - Manpower/Cummins

*** * ******** ****** - ***** Mount, NC

aceqao@r.postjobfree.com - 252-***-****

WORK EXPERIENCE

Packer/Shipper

QVC - Tarboro, NC - July 2013 to Present

Responsibilities

Inspect, pack and ship products to customers in a timely fashion

Ensure that customers received the correct packaging

Used a computerized operating system in order to ensure accuracy of packaging, shipping date and loading

process

Skills Used

Accuracy

Engine Assembler

Manpower/Cummins - Rocky Mount, NC - May 2012 to Present

Inspect, operate and test completed products to verify functionality, capabilities, and ensure meets customer

specifications.

• Reads and interpret assembly blueprints and specifications manuals, and plans assembly or building

operations.

• Worked with a team in order to have parts assembled in a timely matter

• Used ATOMS terminals to build engines precisely and accurately

Mortgage Servicing Agent

IBM - Durham, NC - May 2010 to February 2012

Research and evaluate loan applicant's financial status, references, credit and risk

• Accept mortgage payments and collect debts

• Negotiate and manage payment arrangements and loan modifications

• Validate confidential customer documents

• Performed daily customer service tasks

• Gave information regarding loan modifications HAMP, HAFA, Short sales etc

Call center environment

Customer Service Telephone Agent

West Corporation - Rocky Mount, NC - August 2009 to April 2010

Utilize operational systems to process purchases of AT&T products and services

• Responsible for improving customer retention through programs and service provided to the customer

• Continually maintain working knowledge of all company products, services and promotions

• Negotiated payment plans for delinquent customers

• Performed daily customer service tasks regarding home phone and internet services

Call center environment

Administrative Assistant

Jones and Jones Corp - Rocky Mount, NC - July 2008 to July 2009

Keeping projects on schedule

• Fielding incoming and outgoing calls

• Daily tasks included filing, faxing, mailing and Word Processing

• Ensured all deadlines are met

• Directed incoming and outgoing visitors

• Ensured all appointments, meetings and the daily agenda were kept punctual, accurate and carried out in

a timely and efficitent manner

Waitress

Red Lobster - June 2005 to May 2008

Provide customers service by ensuring that customers are enjoying their meals and take action to correct any

problems.

• Present menus to patrons and answer questions about menu items, making recommendations upon request.

• Welcomed customers to the establishment and Escort to their tables

• Prepare checks that itemize and total meal costs and sales taxes.

EDUCATION

Education

Winston-Salem State University - Winston-Salem, NC

2012

SKILLS

Proficient with Microsoft Word, Excel, PowerPoint, and Office; Leadership, Management, Communication and

Teamwork Skills

ADDITIONAL INFORMATION

Skills: Proficient with Microsoft Word, Excel, PowerPoint, Leadership, Management, Communication and

Teamwork Skills

Contact this candidate