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Project Manager Customer

Location:
Atlanta, GA
Salary:
120000
Posted:
June 27, 2014

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Resume:

Leena Mokadam

Education:

B.E. in Computer Science and Engineering

Certifications:

. SCRUM Master

. PRINCE2 Practitioner

. IPMA - Level D (Earlier known as QPMP)

. PM Academy certified Project Manager

Technical Skills:

. Strong Experience of VxWorks (Strong ARM, X86) with Tornado,

. Strong Experience of Set Top Boxes, OCAP and proprietary operating

System PowerTv

. Expert knowledge of C, C++ and Object Oriented Programming

. Good knowledge of Embedded and Automotive Electronics domain

. Good knowledge of UML, Core Java, JDBC

. Good knowledge in J2EE, Servlets, JSP

. Good knowledge of QT, Delphi

. Good knowledge of WinCE, .Net Compact Framework (VB.Net)

. Good understanding of the OSEK RTOS - mainly used in the Automotive

Electronics

. Good knowledge of CAN, CANoe, Caple scripts, CANalyzer tools

. Good understanding of the Windows multimedia i.e. DirectShow, MTP

protocol

. Exposure to Windows device drivers and Soft/Ice debugger

Summary:

. 14.5 years of software development projects and products planning and

execution experience.

. Has wide experience in Project and Product Management to deliver

effective and optimal solutions and delivering quality

products/services to the customer.

. Product Management and Project Management experience of 6 years in

various domains like Handheld devices, Data Logger, Set Top Box, OCAP,

Embedded GUI applications, Multimedia applications (DirectShow),

Automotive HMI for Navigation System and car Infotainment, Smart Cards

(Telecom and Payment)

. Successful delivery of project with Global team spread across

different geographies

. Seasoned professional, with outstanding planning, execution,

monitoring and resource balancing skills with ability to support

multiple simultaneous projects in a matrix/projectized organizations.

. Single point of contact for customer communication and senior

management status reporting.

. Effectively motivating and mentoring onsite and offshore team managers

. Good understanding of the processes for Product Life Cycle Management

(PLM process), CMM and SPICE (Automotive certification) compliance

. Awarded "Certificate of Achievement" by Wipro Technologies for

significant contribution in achieving SPICE level-5 certification.

Experience:

Giesecke and Devrient (Pune, India): May 2010 - Apr 2014 (Last employer,

4 years)

. Handling multiple product lines for the Telecom and Payment domain.

Deployed SCRUM methodology in telecom projects for premier product

. Planning, tracking and monitoring the product deliveries

. Negotiating with internal customers for the future projects based on

their roadmap, suggest additional work package to provide value add

in a cost effective manner to cater to the current market demands

. Suggest product improvements with may be additional cost but within

same timeline to capture time to market window

. Reporting the product delivery status to senior management via PLENK

Reports on biweekly basis

. Implement the changes in quality processes to remove the impediments

and continual improvement in the product quality

. Received good customer feedback for a very complex and critical

Telecom product delivery for good quality deliverable, on time, within

budget and with additional scope.

. Management Trainings: Product Life Cycle Management, Information

Security and Patents

. Support to PMO HOD for continuous improvements and increase in overall

productivity and efficiency

. Managed cross functional teams spread across different geographies

. Good experience in the estimation techniques like WBS and Function

Point Analysis, Poker planning.

. Monthly progress reporting to the senior management of various

projects.

. Quality co-ordination for technical as well as process related areas.

. Client interaction from pre-engagement to the delivery of the

projects. Retrieved repeat business from customer by developing

customer's needs.

. Clarity tool for planning and tracking projects

Wipro Technologies (Pune, India): Sep 2007 - May 2010(2 years 9 months)

. Handling multiple projects for the customer accounts in Automotive

Electronics domain.

. Communicating with customer for existing projects. Technical

communication with prospective customers for new projects.

. Preparing proposals by serving the RFPs (Request For Proposals) / RFQs

(Request for quotation)

. Contributing to the projects in various areas of management:

Analysis, Estimation, Planning, Tracking, Monitoring and Controlling

Execution and Delivery

. Contributing to the projects in technical areas : Consultation for

design, reviews, troubleshooting various issues, setup related issues

etc

. Proactively identifying risks to the delivery of the project

. Presenting project's current status to the senior management at the

end of every month by preparing various reports like PDMR (Project

Data and Metrics Report)

. People Management: Conducting team member's appraisals, career path.

. Proactively helping supervisor in better resource engagement.

. Partnered with customers from various geographies like Germany, Japan,

US, UK. Visited customer site in US for the acceptance phase.

. Played a major role in growing a customer account from 1 to 10 persons

in a year's time.

. Good knowledge of the Automotive Electronics domain (HMI for

Navigation System and car Infotainment).

. Published white paper on the "Collision Safety Systems" and

"orthogonal Array" in automotive electronics.

. Handling QC role for maintaining quality and suggesting process

improvement plans to other projects of the same account

. Significant contribution for SPICE re-certification for Wipro Pune

location. There were no observations no NCs reported.

. Ecube - Wipro's internal tool for project management, monitoring and

tracking metrics.

. Wipro RM - Wipro's Requirements Management tool

. Management Trainings: FMP (Future Manager's Program) for project

management and line behavioral skills, ELP (The Emerging Leader) for

leadership qualities, Estimation Techniques and Requirements

gathering, PM Academy, Development of Needs and Analysis and Customer

Leadership Interface program

. Technical Trainings: VxWork's 5.0 and WindRiver certified VxWorks 6.0

Spartan Labs (Pune, India): Aug 1999 - Aug 2007 (8 years)

. Started as trainee engineer and grown up to Project Manager role in

this organization

. Designed, developed and tested various software as per the customer

demand.

. Handling multiple projects for a customer account in the Set Top Box

Domain

. Single point of contact for communicating with customer for existing

and new projects

. Contributing to projects in various areas: Analysis, Estimation,

Planning, Execution and Delivery

. Preparing proposals for new projects (technical contribution)

. People Management: Conducting team's appraisals, interviewing new

candidates

. Dealt with customers from US and UK

. Played a major role in growing a customer account from 2 to 8 persons

in a year's time.

. Taking a customer's product from an idea to a complete deployment.

. Opening new technology verticals, and building team in those areas:

. Set Top Box (Java, OCAP)

. Web (Web Applications for report generation of the various

infrastructure components of the Set Top Box industry)



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