CHRISTINE S. KINKEAD, PMP
Holbrook, NY 11741
acepu2@r.postjobfree.com
BUSINESS EXPERIENCE
ITECH WIRELESS INC. February
Project/Operations Manager
0. Planned set up of 3 new wireless stores through use of Microsoft
Project
1. Handle all procurements, scheduling and resource management for
ongoing projects
2. Handle all logistics for company through relationships with multiple
freight forwarders
3. Hired employees to work in stores and warehouseOversee operations for
wireless export business and wireless stores
4. Manage finances for company with Quickbooks
5. Put systems in place to run operations smoothly including financial,
compliance and personnel
NEW YORK LIFE November 2011 -
February 2013
Financial Services Professional
6. Meet and contact new potential clients to discuss financial concerns
and needs
7. Analyzing client needs and presenting potential solutions
8. Developing and implementing personal business and marketing plans
9. Sold products for multiple outside companies including Aflac to
accommodate client needs
JP MORGAN CHASE March 2010
- June 2011
Personal Banker
10. Successfully acquired, retained and expanded customer relationships
11. Provided excellent customer service to contribute to the success of
the firm and create an outstanding customer experience
12. Partner with specialists to maximize the depth and profitability of
customer relationships
13. Had a large following of customers that wanted to deal with me
exclusively
METLIFE FINANCIAL SERVICES August 1998 -
January 2010
Financial Planner/Financial Services Representative/Financial Advisor
14. Developed financial plans and concepts to meet client needs
15. Serviced and implemented investment and insurance products
16. Achieved Leaders Conference level production several times
17. Obtained over 1000 new clients for sales office
Project Manager/Agency Compliance Director (2/2004-6/2007)
18. Supervised sales representatives and management's adherence to all
FINRA, SEC, New York State Insurance Department and MetLife
regulations
19. Monitored and reviewed all new business contracts for suitability and
made modifications as necessary for over 150 representatives
20. Prepared and presented quarterly compliance meetings for all local
offices
21. Enforced all legally binding regulations and written rules of
regulatory authorities
22. Created and enforced corrective action plans for representatives with
issues
23. Reviewed all sales material and interacted with Legal Department to
get approvals
24. Successfully passed an SEC audit
25. Worked jointly with management and Legal Department to ensure all
agency activities and materials are aligned with Company Ethics and
Compliance standards
JOHN HANCOCK February 1998 -
August 1998
Financial Services Representative
26. Specialized in Long Term Care Insurance sales to elderly clients
CHRISTINE S. KINKEAD, PMP (Cont.)
VARIOUS CONSULTING JOBS July 1997 -
January 1998
Project Management Consultant
27. Successfully set up compliance systems, oversaw IT personnel and
optimized process to create a more efficient business model for
company. Planned all events and came in on time and budget
LEW LIEBERBAUM & COMPANY June 1996 -
July 1997
Administrative Branch Manager/Registrations Manager
28. Supervised brokers in all aspects of business including approving
trades and all new accounts, reviewing books, compliance, calling
clients and phone surveillance
29. Handled customer complaints and intervene as deemed appropriate
30. Managed broker registration for 250 brokers cross country
RENAISSANCE FINANCIAL SERVICES March
1996 - June 1996
Consultant/Operations Manager/Compliance
31. Set up retail brokerage start-up operations including computer
systems, phones and staffing
32. Interviewed, hired and trained sales assistant staff and receptionist
33. Acted as Operations Manager until permanent staff was in place
CWH ASSOCIATES May 1994 -
December 1995
Vice President of Finance, Operations & Compliance
34. Attended and analyzed IPO/secondary market meetings with management of
public companies
35. Budgeted, planned, and calculated performance and billing for
corporation
36. Monitored market activity, research information, trade executions and
allocations
37. Successfully passed SEC audit after implementing all compliance
controls and procedure
FURMAN SELZ INCORPORATED June 1993
- May 1994
Registered Representative - Prime Brokerage Division
38. Served as liaison between clients, their brokers and in-house traders
with regard to all portfolio transactions, executions, settlements,
audits and accounting functions
CITIBANK, N.A. January 1989
- June 1993
Loan Administrator - Bank Loan Syndications
39. Responsible for servicing $5.8 billion loan portfolio and 125
investors
40. Interfaced with high levels of management within Citibank
41. Coordinated multi-million dollar fund transfers between customers and
syndicated investors
EDUCATION
Stony Brook Corporate Education Program for Project Management
Certification
CW Post University - post graduate Certified Financial Planning program
State University College at Oneonta - Bachelor of Science Degree
Honors: Leaders Conference and Quadruple Crown Award at MetLife for Sales
& Management Achievements
Accreditations: PMP Certification, Series 7, 24 & 63 and Life, Health &
Annuity License, General Principal's license and Solar PV Certification
through Farmingdale State College
Memberships: Project Management Institute
Systems: Highly proficient in all Microsoft Systems, Microsoft Project,
Quickbooks and many more