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Customer Service Registered Nurse

Location:
Burbank, CA
Posted:
June 25, 2014

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Resume:

OBJECTIVE

New graduate with * year experience, aspiring to further knowledge, skills, and growth as a professional License Vocational Nurse through experience, evidenced-based practice, and continuing education, in order to provide quality patient care and meet the needs of the community.

EDUCATION

Casa Loma College May 2012

Diploma: Vocational Nursing

Burbank High School June 2005

Diploma: High School

CLINICAL TRAINING

East Los Angeles Doctrit Hospital, East Los Angeles, CA - Sub-Acute/Medical Surgical Unit, Specializing in Respiratory Care and General care to post operative patients

Encino Hospital, Encino, CA – Sub Acute unit specializing in tracheotomy patients, and Rehabilitation Unit

New Vista, Sunland, CA – Rehabilitation/Convalescent Home

Kaiser Permanente, Panorama City, CA - Medical/Surgical, Oncology, Flu Clinic, Gastrointestinal Lab, OB/GYN, Dermatology, Emergency Department, Wound Care

United Cerebral Palsy, Chatsworth, CA – Special Needs Care

Agoura Hills Senior Retreat, Agoura Hills, CA – Convalescent Home, Special Care

CareMeridian, Chatsworth, CA - Sub Acute unit specializing in tracheotomy patients, and Rehabilitation Unit

LICENSES AND CERTIFICATES

Current Licensed Vocational Nurse in California – License #269208

IV Certified

CPR Certified

ADDITIONAL SKILLS AND ABILITIES

Type 60 words per minute

Proficient in Microsoft Word, Excel, Outlook and PowerPoint

WORK EXPERIENCE

Verdugo Valley Skilled Nursing and Wellness Center Montrose, CA

Charge Nurse 09/2012 – Present

Assuring all patients is without pain and safe during shift.

Administering prescribed /PRN medications to patients at the appropriate times or as needed.

Assuring all patient treatments are carried out according to Physician’s order

Admitting and discharging patients to various hospitals as prescribed by Physician.

Providing patient care overseeing that all basic needs are met and attended to.

Daily charting of patients weekly/insurance summary with vital signs written down every shift.

Responsible for appropriate count and documentation of medications and narcotics at start/end of shift.

Reporting any vital changes to Registered Nurse (RN) Supervisor.

Assigning rooms, various tasks, and breaks to Certified Nursing Assistants (CNA).

Assuring that all patient charts are up-to-date with all current orders from Physicians carried out.

Noting that all new orders from Physician’s are carried out in new MAR recaps

Assisting RN Supervisors with new admissions paperwork. Assuring that all medications are continued when admitted, receiving report from discharging facility, and diagnosis of patient is accurate; as well as contacting the MD/Psychiatrist of any medication discrepancies.

24 Hour Fitness Santa Monica, CA

Assistant Service Manager 07/2007 - 10/2010

Performing daily Front Desk functions such as member check-in and –out procedures, answering phones, processing transactions, pulling Personal Training/Pilates/Kid’s Club vouchers, etc.

Daily sales and goals were met at 100% and above.

Completing daily shift reports and made safe/revenue drops.

Making sure staff accommodations were needed and met in the work environment.

Reporting any unresolved problems of members to upper management.

Assisting in daily banking deposits.

Point of Sale (POS) experience and corrections

Multi tasking to efficiently assist members and guests

Art Institute of California-Los Angeles Santa Monica, CA

Administrative Assistant 12/2007 – 12/2008

Managing incoming phone calls from switchboards to 25 departments

Sending out daily reports.

Managing reports of time spent by Admissions Directors on telephones

Directing students, actors, etc. to correct locations of two main buildings

Inputting new student applications, as well as transferring of students to different Admissions Directors

Sending out E-Mails to Head of Departments

Organizing and updating extensions of new department employees

References

Mike Arcilla 714-***-**** (Mobile)

Membership Counselor, LA Fitness

Dominique de la Pena 818-***-**** (Mobile)

LVN Peds Sub-Acute, All Saints Hospital

WeeGee Estrada 818-***-**** (Mobile)

RN Supervisor, Verdugo Valley Skilled Nursing

Adriana Garcia 818-***-**** (Mobile)

LVN Charge Nurse, Verdugo Valley Skilled Nursing

Tim Johnson 310-***-**** (Mobile)

Fitness Manager, 24 Hour Fitness 310-***-**** (Work)

Alfonso Salcedo 310-***-**** (Mobile)

Membership Counselor, 24 Hour Fitness

Lorie Namalata-Sera 818-***-**** (Mobile)

Director of Staff Development, Verdugo Valley Skilled Nursing



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