JOANN BANKS

*** *********** ****

VICTORIA, TX 77904

361-***-****

acepg3@r.postjobfree.com

Career Objectives

To find a challenging position in an office setting that will allow me to utilize my skills and offer opportunity for career development.Secretary or Clerk position that will utilize my strong organizational skills.

Summary of Qualifications

Have experience working with Microsoft Office, personal computers and office equipment.

Work History

VICTORIA IND SCHOOL DIST, VICTORIA, Texas

ATTENDANCE CLERK

Feb 07, 2005

Update attendance records daily, serve as receptionist and relay messages,

maintain six week peims reports, extensive money handling, accounts payable

accounts receivable, general administration, keep track of daily acct balances

prepare cash deposits and cash sheets, enter finalized cash receipts on

quicken report, submit monthly finance reports. write checks

maintain physical and computerized records, including student cumulative

folders, progress reports, class rosters, maintain confidentiality.

maintain physical and computerized records,

strong organizational, communication, and interpersonal skills

SPHERION, Victoria, Texas

CUSTOMER SERVICE REPRESENTATIVE

Jul 19, 2004 - Feb 04, 2005

Demonstrates confidentiality with sensitive account materials.

PC Operations, window environment.

Answer phone, direct customers

Update acct reports

SPHERION, Victoria, Texas

OUTBOUND/INBOUND RETAIL SUPPORT

Sep 01, 1998 - Dec 01, 2003

Maintained retail level calls for product order request.

Possess strong background in sales.

Process orders, substitutes or exchanges using all establish guidelines.

Dealt extensively with Military Personnel in regards to Nexcom activations and recharges and sensitive materials, accounts and issues of confidentiality.

Demonstrate enhanced oral and written communication skills.

Utilized credit card database an all PC operations in a Windows environment.

Demonstrate excellent organizational and creative problem solving skills as well as decision making abilities.

PHILLIP KOSTER, Houston, Texas

ADMINISTRATIVE ASSISTANT

Apr 01, 1993 - Jul 01, 1997

Receptionist/Secretary

Pick up weekly checks.

Make Bank deposits.

Accounts payable /recev

Execute daily operations as needed.

Respond to written and telephone requests for office supplies.

Analyzed record keeping, forms controls, office layout, personnel requirements, budgetary requirements and performance standards.

Demonstrated consistent record of client files.

SOUTHWEST ELECT, Houston, Texas

SECRETARY / RECEPTIONIST

Feb 01, 1990 - Aug 01, 1992

Receptionist/secretary/Dun & Brad street reports, credit inquires, collection calls

maintain monthly customer statements

maintain new accounts. Balance general ledger.

Education

Stroman High School, Victoria, Texas

High School Diploma/GED

Computer Skills

Typing Speed: 40 Words Per Minute

•Accounting Software (Peachtree, Quickbooks, etc)

•Apple or Macintosh Computers

•Database Software (Oracle, Access, etc)

•Data Entry Terminal (PDT, Mainframe Terminal, etc)

•Internet Browser (Internet Explorer, Firefox, etc)

•Peripheral Devices (Scanners, Printers, etc)

•Personal Computers

•Spreadsheet Software (Calc, Excel, etc)

•Word Processing Software (Word, WordPerfect, etc)

Additional Computer Skills: 1/16/2013 office gram & spelling 61% 11 of 18; tt 31-3=28wpm.CG

Language Skills

English - Excellent ( Read Write Speak )

Additional Skills

CUSTOMER CLERICAL WORK;ADMINISTRATIVE ASSISTING;SPREADSHEET PC SOFTWARE;MARKETING WORK;MONEY HANDLING;GENERAL LEDGER;FULLCHARGE BOOKKEEPING;DATABASE PC SOFTWARE;ACCOUNT POSTING;RECEPTION WORK;TEN KEY ADDING MACHINES;SECRETARIAL WORK;GENERAL CLERICAL WORK

Driver's License

Class C - Standard Driver's License

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