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Customer Service Sales

Location:
United States
Posted:
June 24, 2014

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Resume:

Jasmine J. Campbell

acepf7@r.postjobfree.com

**** *. **** *****

773-***-****

SUMMARY

Talented Sales and Marketing management professional with 6 years of progressive sales experience. Specific

expertise in building and maintaining relationships, customer service and sales training along with thoroughly

understanding customer life cycle management.

SALES & MARKETING SKILLS

• IMPACT Selling • Result Driven

• Prospect Leads Expertise

• Customer Service • Persuasiveness

• Record High Census

• Self-Motivating • Management Experience

• Relationship Builder

EMPLOYMENT BACKGROUND

LEXINGTON HEALTH CARE. – LAGRANGE, IL

Director of Admission/ Director of Customer Service 2008-2014

Lexington Health Care is a Post-Acute and Skilled long term care services, offering a full network of health care

services, including but not limited to post-acute care and rehabilitation, medically complex services, skilled nursing, as

well as long-term care services.

• Develops goals, priority projects, actions plan to enhance successes and improve challenged areas.

• Supervises the receptionist function and ensures appropriate level of coverage each day in conjunction with

the Administrator.

• Responsible for ensuring all post-acute and RTH referrals are converted to admissions as soon as possible

including following up to ensure that all scheduled admissions for the day are closed in Salesforce.

• Organizes and leads the area marketing team (Liaison, Ad Co, Phys Relations)

• Leads the marketing meetings, including A-team trainings/meetings, CDMs, FSP reviews, daily morning

census meetings, et al.

• Maintains a current prioritized list of customers and owns a target list of potential customers.

• Consistently employs IMPACT selling and all steps, leading to customer commitment.

• Develops, coaches and manages A-team with Administrator support, helps with periodic A-team training.

• Maintains an active presence in the community.

GOJET AIRLINES . – CHICAGO, IL

Flight Attendant

2007-2008

GoJet's fleet consists of a 66-seat CRJ700 regional jets operates as United Express and Delta Connection.

• To provide safe, clean, reliable, and on-time transportation while delivering the highest standards of

customers service .

• Foster an environment that promotes mutual respect and productivity, communication and customer

satisfaction.

CHICAGO PUBLIC SCHOOLS. – CHICAGO, IL 2006-

Substitute Teacher

In the absence of the regular classroom teacher to help students to learn subject matter and/or skills that are required

for scheduled lessons and to provide meaningful instruction for assigned classrooms.

• Carries out a program of study prescribed in the lesson plans left by the classroom teacher.

• Creates a classroom environment that is conducive to learning and appropriate to the maturity and interests of

the students.

• Guides the learning process toward the achievement of curriculum goals and objectives as indicated in the

lesson plans for the lessons, units, or projects assigned.

• Employs instructional methods and materials that are most appropriate for meeting lesson objectives.

• Maintains a neat and orderly classroom. Straightens chairs, tables, clears chalkboard, etc.

SILLIKER LABORATORY. – CHICAGO HEIGHTS, IL 2006

-2007

Microbiologist

Silliker offers companies worldwide practical solutions to today's food safety and quality challenges throughout the

supply chain. There scientific and medical expertise propose a complete offer of laboratory, consulting, auditing and

research services

• Pipette sample solution into tubes or plates according to the analysis process being performed. Pour the agar

into plates or tubes to begin the growth process.

• Prepare sample for analysis by recording, weighing, and blending.

• Collect plates and place them in the incubator for the specified amount of time and temperature.

• Prepare media and broth for use in pathogen testing as required.

• Sterilize materials needed for analysis. Autoclave plated before discarding.

• Perform food poisoning, pH and other analysis test and sample when requested by the client.

• Read plates and tubes, as required, to determine the number of organisms in the sample. Record finding on

worksheet for verification.

• Write identification onto plates so that client and sample number can be tracked.

PROFESSIONAL EXPERIENCE

Blackburn College- Carlinville, IL

Volunteer Service Coordinator

Provident Hospital of Cook County- Chicago, IL

Administrative Assistant

EDUCATION

Bachelor of Arts in Biological Sciences; May 2005

Blackburn College – Carlinville, IL



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