Customer Service Representative
Resume:
Dallas, TX 75224
acepau@r.postjobfree.com
SKILL:
Highly organized able to simplify complicated procedure, Quick to Learn
I am a self-directed individual with strong work ethics
Who accept and works well with all levels of management.
I am a team player with an outgoing personality
EMPLOYMENT:
St. PiusX Catholic School Feb 2011 - Dec 2013
Teacher Assist
• Teach basic skills such as color, shape, number and letter recognition, personal hygiene, and social skills.
• Assist kids with homework
• Assisted with set conference with parents
• Read books to entire classes or to small groups.
• Prepare materials, classrooms, and other indoor and outdoor spaces to facilitate creative play, learning and
motor-skill activities, and safety.
• Identify children showing signs of emotional, developmental, or health-related problems, and discuss them
with supervisors, parents or guardians, and child development specialists
Sear Repair Center April 2005 - Jan 2010
Order Clerk / Customer Service
• Receive and respond to customer complaints.
• Verify customer and order information for correctness, checking it against previously obtained information as
necessary.
• Obtain customers' names, addresses, and billing information, product numbers, and specifications of items to
be purchased, and enter this information on order forms.
• Prepare invoices, shipping documents, and contracts.
• Keep records of production, returned goods, and related transactions
• Record number and types of articles marked and pack articles in boxes .
Wee Wisdom Private School June 2003 - Feb 2005
Teacher Assist
• Tutor and assist children individually or in small groups to help them master assignments and to reinforce
learning concepts presented by teachers
• Prepare lesson materials, bulletin board displays, exhibits, equipment, and demonstrations.
• Enforce administration policies and rules governing students.
• Supervise students in classrooms, halls, cafeterias, school yards, and gymnasiums, or on field trips.
Silver Leaf Resort Sept 2000 - June 2003
Customer Service
• Customer Service Representative / General Office
• Answered all inbound and outgoing calls.
• Set and reschedule appointment from clients
Image Max Aug 1996 - Aug 2000
Customer Service
• General Office Order Filler / Customer Service
• Handle incoming calls. Assisted customer with complaints on Invoices
• Audit all pass due invoice. Update payments in system.
• Light typing and filling.
Ticket Master Inc. Jan 1993 - Aug 1996
Volt Temp, Service
Bank of America / Bank One / Signature Group / Citi Group
Customer Service Representative
• Handle inbound / out calls concerning information on past and upcoming events.
• Assisted customers with complaints concerning event information
• File Clerk/ Mail Clerk / Research Auditer
• Filed documents for Bank One Loan Processing Dept also updated loss or
• Expired files for the bank. Audit mortgage doc files. Pull loan documents FHA/VA for
• Shipping Packaged and deliver both retail and wholesale loans for investors.
• Assisted with reputable all returns policies.
• Handel all inbound and outbound calls, updated accounts 10-key, and data entry.
EDUCATION:
PCI Health Training (LCDC Counselor Trainee)
East field Community College / Mesquite TX.
W. W. Samuel High School Dallas TX.
Contact this candidate