Bob Higgins

***** * ******* **. ******** AZ *****

acep73@r.postjobfree.com 520-***-**** or 520-***-****

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OBJECTIVE

I am seeking a position where my experience in customer service and

management can provide both personal satisfaction and contribute to the

success of my employer. I enjoy working with the public and establishing a

good relationship with customers.

SUMMARY OF QUALIFICATIONS

I have 20 plus years experience in sales, customer service and management.

WORK EXPERIENCE

Indian Hills True Value February 2006 - February 2012

Sioux City, IA Charles "Andy" Kohn

General Manager

o Managed store with annual sales of 1 million dollars

o Responsible for hiring, training & scheduling employees

o Balance all cash registers and make daily deposit

o Prepare daily sales report

o Resolve all customer service issues

o Maintain all store inventory

o Oversee the small equipment service center

HOAK CADALLIC NISSAN June 2003 - January 2006

Sioux City, IA

o Salesman selling new and used automobiles

Condon Ford January 2001 - May 2003

Sioux City, IA

Sales Manager

o Managed dealership including all aspects of vehicle sales

o Hired, trained and coached sales staff

o Resolved all customer, staff and other department issues

o Responsible for selling new/used vehicles to individuals and

fleet vehicles to businesses and non-profit organizations

o Conducted training programs for sales staff

EDUCATION

Bachelors Degree

Winthrop University, Rock Hill, SC

o I have a BSW degree and 20 plus years in sales and

management.

ADDITIONAL QUALIFICATIONS

o Many top sales awards

o Top sales manager award from Ford Motor Co

o 20 plus years working with people of many different backgrounds.

Contact this candidate