MITCHUM AGUILAR

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Resume of Mitchum Aguilar 773-***-****

SUMMARY OF QUALIFICATIONS

• Design, develop, and test telecommunications software solutions

• Execution of systems deployment and integration of new equipment

• Performance testing for software and hardware components

• Provisioned network and system elements

• Updates of technical user documentation

• Install, maintain and repair network elements: DSO's/DS1's/DS3's/T1's/T3's/OC-12/OC-48/OC-192

PROFESSIONAL EXPERIENCE

AT&T – Chicago, Illinois

Telecommunication Specialist, June 2001 to January 2014

Turn-up and tested Flashwave 4500/7500, Nortel Optera, and Cisco OSNS 15054 transport MUX’S used to

transport digital video, data circuits/VOIP.

• Exceeded quality and efficiency requirements beyond baseline of 95 percent and obtained no repeats on customer

reported trouble tickets.

• Maintained Fujitsu and Nortel Transport Sonet OC-12/OC-48/OC-192, troubleshoot/test/upgrade and repair.

• Coordinated trouble tickets with test centers, outside techs and VP’s to resolve escalated issues involving

network outages/T1 troubles and above.

• Provided recommendations to senior management on how to reduce churn.

• Utilized SunSet MTT/T10/OCx and TBerd Acterna 2310/2510 and 2802 to isolate test and trouble shoot.

• Appointed lead technician to handle escalations and completed tickets under the required time limit.

• Researched and utilized circuit specification’s for testing purposes.

• Implemented circuit specification’s to reflect customers network topology.

• Conducted training for technicians on all new equipment in the central office.

• Earned the 5 star Technician Award twice in 2012.

Alcatel-Lucent – Naperville, Illinois

Software Engineer, October 1997 to March 2001

• Member of development team for Communications Act for Law Enforcement Agencies, Visual

Call Pickup, Announcement on Detection of NPA Split and EES Migration to Sparc features.

• Wrote C language code which migrated the operating system from EES to Sparc.

• Eliminated low level design from development cycle which lowered development cycle time by 26%.

• Wrote data design from feature specification document which included Relation Definition Language

(RDL), Evolution Language (EVL) and Population Rules Language (PRL).

Resume of Mitchum Aguilar 773-***-****

• Conducted regression testing for each generic and software upgrades which improved quality of feature.

• Created script which removed lint errors in code and provided minimal errors on delivery.

• Built code in EES environment thru initial modification request and ensured design had no impact on

previous and current releases.

• Part of recruitment team which interviewed engineers for the call processing department.

• Presented system engineers with estimates of technical headcount needed for data design for all new

projects.

• Earned the Lucent Award in 2000 for visual call pick up feature.

PROFESSIONAL LICENSE & ACCREDITATIONS

• •

Skills C / C++ Software Tools, Unix – RTR

• •

PRL/EVL/RDL/SDL National Defense Service Medal

• •

Telephony Knowledge Completed 5ess Training Academy

MILITARY

United States Navy – Long Beach, California

Boatswain Mate, July 1991 to July 1999

• Operated and maintained equipment used in loading and unloading cargo, ammunition, fuel,

and general stores.

• Serve as ship's Helmsman and Lee Helmsman.

• Stood watch on ship's bridge.

• Installed and maintained damage control equipment for first division.

EDUCATION

DeVry Institute of Technology, Chicago, IL – Bachelor of Science in Electronics Engineering Technology, 1997

Resume of Mitchum Aguilar 773-***-****

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