Angelina Radjenovich **** E. Montebello Avenue Scottsdale,

AZ 85250

480-***-**** (Home) Cell 480-***-****

aceox1@r.postjobfree.com

SUMMARY OF QUALIFICATIONS

Over thirty-five years office experience in administrative support roles. Known as a

self-starter, great organizer and possess a great sense of humor, loyal, dependable,

hard working from the "Old World Work Ethic."

WORK EXPERIENCE:

3/2014-6/2014 Brain State Technologies, Scottsdale, AZ

Salaried

Accounting Assistant/Licensing Specialist - Peter Gerdes COO 480-***-****

Responsible for over $300,000 in accounts receivable per month, invoicing and

collections, suspensions and terminations. Licensing Specialist in sale of BrainWave

Technology Equipment, setting up payment plans, invoicing, collection and signatures on

all paperwork needed to comply with federal regulations. Administrative assistant

responsible in supporting over 250 affiliates in the field (domestic & international).

Knowledge of the BrainWave Technology to deal with questions and troubleshooting for

affiliates. Put together training manual for this position. Extensive use of

Infusionsoft Marketing/Sales software, Quickbooks Pro and Excel.

8/2012-11/8/13 Hose Solutions Inc, Scottsdale, AZ

Salaried

Administrative Assistant - Nicolas Steverlynck CEO 480-***-****

Company was started in 2001. Achievements: Negotiated terms with UPS for international

and domestic shipments. Created marketing leads by state for oil and gas drilling

companies, water well drilling companies, mining and water treatment, both domestic and

international. Organized office procedures, wrote training manual, created customs

broker listing, created incoming international containers and packing list

spreadsheets, created travel calendar and scheduling 40-45 trade shows for staff

including extensive Outlook Calendaring, updated stock inventory daily, and prepared

mailings. Responsible for scanning documents into Quickbooks Premier files, as well as

generating drawback reports to our government. Created estimates, invoices and packing

lists, managed all shipping duties domestically and internationally, including 3-5

international containers per month. Software used: Windows 7, extensive Google Drive,

Sales Force, UPS (over $15K), Carrier Rate (over $250K in shipments), FedEx, DHL and

various others, Quickbooks Premier 2012 AR/AP and collections. Notary Public January

2013.

4/2011-2/2012 Pension Funds of Arizona, Phoenix, AZ

Salaried

Admin Assistant to Owner - Sue Myers Owner/CEO 602-***-****

General duties: typing, filing, phones, faxes, follow-up and tracking of accounting

reports, prepared mailings and annual 5500/valuation IRS filings. Prepared

Administrative Manuals for new business and Restatement 3-ring binders. Used

Quickbooks Pro 2011 for all accounting. Prepared daily bank deposits and aging

summary. Used excel spreadsheets to maintain consistent work flow of all jobs in

process. Keyed over $1M in contribution payments to Nationwide website. Ordered

office supplies from office furniture to scanners, replaced printers, and toner reloads

which streamlined office costs by 60%. Trouble-shooting as needed in all areas of the

office. Scanned and organized over 70% of active files to become a paperless office.

Enjoyed a lot of customer contact. Software used: Quickbooks 2012 AR/AP and

collections, Windows XP, Outlook Express, MS Word, Act and Ft. Williams with heavy

excel usage. Heavy data entry with extreme accuracy.

3/2008-8/2009 Gonstead Performance Chiropractic, Scottsdale, AZ

$15.00 hourly

Front Office/Medical Biller - Dr. Laurie Trapp, M.S., D.C. 623-***-**** cell

480-***-**** office Temp 18 months Used Software Motif for medical

billing/collections (AR/AP). Checked patients in/out, collected co-pays, prepared

billings, followed up on EOB denials, appeals and deductibles, verified insurance

benefits, answered phones, scheduled appointments, posted payments and manned the front

desk. Organized this start up office for efficient use of space and time. Also

prepared marketing plan and distribution of over 3,000 flyers in the immediate area.

Brought in over 32 new patients. Enjoyed a lot of patient interaction.

7/2006-11/2007 Scottsdale Pension Systems Inc./Quanta Pensions, Scottsdale Arizona

Salaried

Administrative Assistant to the VP Julie Syverson - VP Operations, 480-***-**** or

480-***-**** X1

And the CEO Michael Russello - CEO

480-***-**** or 480-***-**** X2

Managed office by preparing bank deposits, binding financial reports and mailings,

assisted with accounting AR/AP for restaurants. Responsible for mailing pension

distribution paperwork, and followed up on loans and status. Typing, faxing, copying,

office errands to restaurants and office supply stores.

- Designed and developed Marketing databases to promote new business

- Managed record keeping software to update client files and prepare quarterly

reports.

Used MS Word, Excel and Outlook, ASC and DVInquire. Laid off due to company sold to

RBC in New York.

9/2005-1/2006 Sper Scientific, Scottsdale, Arizona

Administrative Assistant (AR/AP and Collections) Tanya Sper - VP Operations,

480-***-**** Temp 6 months Scientific Instrument Company. General secretarial duties

consisted of: phones, faxes, bank deposits, mail distribution, typing, ordered

supplies, and prepared international mailings. Prepared catalogues for mailings, ran

credit checks on new distributors, prepared weekly bank deposits and international

mailings to post office (including customs and insurance forms). Researched

overcharges by Fed Ex and UPS and filed claims for lost or damaged goods. Researched

and prepared instruments for repair or calibration. Responsible for customer support

regarding availability, pricing, back orders and technical questions. Prepared

warehouse labels and bar code labels for products. Extensive use of PeachTree and

Commence software.

2/2005-8/2005 Discover the World Marketing, Scottsdale, Arizona

Administrative Assistant - International Division Rob Cope - Manager 480-***-****

Temp 7 months Record keeping for International Airlines.

Responsible for accuracy of ticket stock, generating Excel reports. Also responsible

for cruise ship bookings, typing, filing, faxing, email communication, and special

projects as needed. Responsible for timely payment of funds sent to HQ for each

location (via wire transfers in various dollars (Euro - Lira) and conversion of

payments), and timely mailing of all received items to appropriate international

airline travel offices. Created in-house training manual for this position. Software

used: Lotus Notes, Excel, MX XP, and standard programs.

9/2004-1/2005 Scottsdale Pension Systems Inc., Scottsdale Arizona

Temp 5 months

Administrative Assistant Julie Syverson - VP Operations Michael Russello CEO

See above description for a listing of duties for this position.

11/2001-7/2004 Molnar's Stamp and Coin, Scottsdale Arizona

Full Time Permanent

Office Manager Gerry Stockton, Partner/Owner, 480-***-**** $12.00 hourly

plus commission sales on Ebay

Duties consisted of preparing bank reconciliations, bank deposits, daily sales journal

entries, created data files for mailings, credit cards, prepared customer orders and

ensured proper insurance (US & International) forms were used. Tracked inventory

(stamps and coins) using Excel spreadsheet files. Daily: answered phones, pulled from

mail/fax/email orders, updated and prepared ads for advertising in Global Stamp News

and Scotts' Monthly. Various general office duties included filing, faxing, cleaning

the office, ordering supplies and assisting/waiting on customers.

EBAY Used Vendio software in preparing auctions, scans of stamps and coins, and updated

items for resale. Mailed out purchases; tracked payments received and processed; sent

out notices; ensured proper feedback logged; and archived the file. - Increased sales

by $150,000.00 in 2002 and $250,000.00 in year 2003 using Ebay. Software used Quicken

for AR/AP and collections, MS Works, MS Word, Excel, MS Office and My Mail List

Documents

Other Accomplishments

Notary Public January 2013

Beginning Experience Ministry - 2008-2012 Secretary and active facilitator on retreat

weekends, also volunteer organizer for 3 weekend retreats per year.

Volunteer - Arizona Department of Corrections - Religious Advisory Committee since

2002-2007

Security clearance with City of Phoenix and fingerprints on file since 2000

Published Author of two poetry books 1982 and 1996, and 8 volume prison ministry

guides.

Member Women's City Club - Cleveland, Ohio 1975-1989

Member Cleveland Society of Communicating Arts - 1983-1989

Who's Who in American Writers - Poetry 1983, 1995, Published 10 books.

EDUCATION:

2002 Scottsdale Community College - Medical Terminology for Allied Health - Spring 2002

1995-1996 Scottsdale Community College

Dyke College - Paralegal studies - Cleveland, Ohio

Cuyahoga Community College - Cleveland, Ohio

Cleveland State University - Cleveland, Ohio

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