CHRISTOPHER HAYNES

**** **** ***** ** *******, TX 77017 832-***-****

(aceop3@r.postjobfree.com(

Store Manager

. Objective: Seeking a challenging retail store management position

where I can utilize my twenty years' of experience as retail sales

manager to contribute management / leadership and interpersonal skills

to the benefit of organization.

Notable managerial qualities that can help in managing the work efficiently

for achieving the store's goals.

Effective Communicator( Decisive(Delegating Talents Ability to

Listen(Organized Naturally Persuasive( Desire and Ability to Solve Problems

Self- Starter and Finisher

Other Qualifications:

. Over 25 years' experience in Retail Management and sales- Proven

success record

. 6 years of experience as assistant store manager.

Professional Experience

CL International- Houston, TX

RETAIL STORE MANAGER / BUYER 2011 - 2013

KEY ACTIVITIES:

. Led and motivated the store team to increase sales and ensure

efficiency.

. Managed the store's stock levels-Made key decisions about stock level

and stock control.

. Analyzed sale figures-Utilized IT to record sales figures for data

analysis and forward forecasts. Analyzed and interpreted trends to

facilitate planning.

. Forecast volume of future sales to maximize profits.

. Purchase inventor for all local stores.

Garden Ridge Pottery- Houston, TX

FRONT END MANAGER 2007-2011

KEY ACTIVITIES:

. Counting and Balance the safe

. Managed the cashiers

. Stock merchandise

. Order inventory

. Responsible for opening up the store and closing the store.

Dollar Tree Stores- Houston, TX

STORE MANAGER 2003-2007

KEY ACTIVITIES:

. Overall store management

. Stocked

. Counted registered

. Prepared deposits

. In charge of taking deposits to bank

. Ordered inventory for store

. In charge of Hiring / Firing staff

Continental Air Lines- Houston, TX

SUPERVISOR 1995-2003

KEY ACTIVITIES:

. Domestic Sales

. Special marketing

. Control One pass accounts

. Sold reservations

. Setup reservations for companies

. Evaluated and monitored sales calls between the reservation sales

agent

Other Functions:

. Monitored the sales floor regularly, talking to staff and

customers, and identifying and resolving urgent issues.

. Dealt with employment issues such as interviewing / hiring

potential employees, conducting appraisals and performance reviews.

. Responded to customer comments and complaints.

. Updated superiors on business performance, new initiatives, and

other issues.

. Maintained awareness of market trends in the retail industry.

. Recognized forthcoming customer initiatives and kept up with local

competitors.

Selected Achievements:

. Improved the accuracy of sales forecasts.

. Reached a record in sales with new target sales.

. Developed new customer satisfaction form.

. EDUCATION & QUALIFICATIONS

AA Degree in Business Angelina Community College Lufkin, Tx

BA in Marketing University of TEXAS Austin, Tx

REFERENCES - Available on request.

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