PRASEETHA BALAKRISHNAN

Highlights

Strong analytical skills Project management Strong collaborative skills Excellent problem solving skills Customer needs assessment Process Improvement

Database servers Structured query language (SQL) expert Document management Optimizing and performance tuning Object Oriented Programming

Career Overview

A focused and results-driven technology professional with the ability to efficiently elicit user requirements. Proficient in C#, ASP.NET and database design, development & maintenance (T- SQL). Skilled at formulating radical problem-solving, analytical & trouble-shooting approaches

Work Experience

Senior Business Analyst Qantas Worked in the Analytics and Reporting department with a strong focus on standardizing, automating and documenting high value reporting to senior management and 3rd party authorities such as the Australian Taxation Office, Workers Compensation Insurers and auditors. Responsibilities

Designing and implementing automated and efficient business solutions to varied company departments based on user requirements and company standards.

Achievements

Received multiple recognition awards and commendations for implementing process improvement solutions across varied company departments using data and resources already available to the company.

Systems Analyst Microassist Employed as a Systems Analyst for a Microsoft-centric software-solutions company, focused on web- based solutions for government organizations using the latest technologies. Responsibilities

Coordinate meetings with the client to gather business requirements and draw up Use Case scenarios

Technical Consultant Travelport Worked as an off-shore technical consultant (on contract basis) for Galileo, one of the world's largest providers of travel content and a technology leader serving travel companies worldwide. Responsibilities

Provided prompt and efficient technical solutions for system issues, with minimum downtime.

115 Sandra Muraida Way, Austin, TX 78703 C: 737-***-**** aceon3@r.postjobfree.com

Software Engineer Gemini Software Solutions Worked mainly on a Shipping related project, with the applications being targeted towards both, the financial and the operational users. The project included both a client-server application as well as a

09/2012 to 04/2014 Sydney, Australia

Streamlining and providing accurate and meaningful data for HR functions, such as incentive management, union negotiations within different divisions of the company Documenting and testing databases to ensure accurate and instant HR data availability to internal and external parties. Training team members in any key analytical skills Developing and analyzing key HR metrics reports for senior management

09/2011 to 08/2012 Austin, TX

Assemble prototypes to assist the users with visualizing the end product Optimize the technical design in conjunction with the System Architect Devise solutions that worked in concert with previous versions of the application, maintaining integrity through the use of checks and balances

10/2009 to 03/2010

Developed and deployed API modules, as per user requirements, to be integrated with the existing global reservation system.

02/2006 to 02/2009 Trivandrum, India

web application. The systems employed a three-tier architecture - a user-interface layer (developed in ASP.net for the web app), a business layer (developed in MS .NET 2005) and a database layer (supported by MS SQL 2000). Responsibilities

Led code and peer reviews.

Education and Training

Bachelor of Science: Information Systems Manipal Academy of Higher Education

Conducted scheduled build reviews with the Quality Assurance team.

Built the core module – specifically - the accounting module.

Facilitated configuration management.

Spearheaded research and development.

2005 Dubai, UAE

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