Gregory Haveman
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***** **** ** **, *******, WA 98155, Main: 206-***-****,
aceob6@r.postjobfree.com
City Operations Coordinator, Inbound / Outbound Supervisor, Logistics
Specialist
Executive Summary
Over 27 years of success in the area of management, training, operational
design and administration within the logistics of the transportation
industry. Served as key liaison between local and corporate management in
multi-state expansion projects and business development ventures. Strong
record of cost reduction and quality / performance management. Excellent
qualifications in operations planning and management, team building,
leadership and communications. Outstanding skills in PC and network
technology, development, implementation and maintenance. Thorough knowledge
of all principles, practices, policies, lean methods and procedures
pertaining to the logistics of the transportation industry. Fully educated
in all governing agencies policies, rules and regulations and goals and
objectives pertaining to all types of general freight movement.
Professional Background
Peninsula Truck Lines Inc.Auburn WA 10/1986 to 5/2013
Operations Management
City Logistics Coordinator, Outbound Manager, Inbound Manager, Line Haul
operations, Dock operations, Professional Driver, Forklift operator,
Shipping / Receiving, Warehousing. Oversaw and managed a team of over 50
employees in activities relating to dispatching, routing, tracking
transportation vehicles and warehouse material movement. Analyzed
expenditures, and other financial reports to develop plans, policies, and
budgets for increasing profits and improving services. Oversaw workers
assigning tariff classifications, and preparing billing according to mode
of transportation and destination of shipments.
. Enforced compliance of operations personnel with administrative
policies, procedures, safety rules, and government regulations.
. Reviewed transportation schedules, worker assignments and routes to
ensure compliance with standards for personnel selection, safety, and
union contract terms.
. Conferred and cooperates with management and other in formulating and
implementing administrative, operational and customer relations, policies
and procedures.
. Oversaw process of investigation and response to customer and shipper
complaints relating to operations.
. Developed solutions as part of quality management team.
. Experienced in pulling tankers, dry vans, refers, and doubles.
. Handled time-sensitive freight, general goods, hazardous materials,
and government shipments.
. Resolved billing questions and disputes, initiated customer calls,
and performed data entry.
. Trained and managed support personnel and made significant
contributions in numerous departments, including logistics, sales,
customer support, and production.
. Directed daily activities of the warehouse including labor
scheduling, personnel management, space utilization, inventory and
equipment.
. Directed distribution management responsibilities on a minute by
minute basis.
. Demonstrated ability to apply sound knowledge to diverse
applications.
. Earned a reputation as a valuable and cooperative coworker by: being
fair, honest, and willing to help others when needed; effectively
resolving conflicts at appropriate times; and assisting new managers and
other staff to become familiar with policy and operations.
. Effective in stressful situations.
. Demonstrated effective and consistent technical support.
. Assisted in establishing a successful structure for a growing
company.
. Evaluated programs in marketing, productivity, and customer support.
Made recommendations to company executives.
. With over 27 years of experience, developed a strategy for making
quick decisions under high stress conditions, maintaining composure while
prioritizing customers needs.