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Manager Management

Location:
Seattle, WA, 98155
Posted:
June 22, 2014

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Resume:

Gregory Haveman

[pic]

***** **** ** **, *******, WA 98155, Main: 206-***-****,

aceob6@r.postjobfree.com

City Operations Coordinator, Inbound / Outbound Supervisor, Logistics

Specialist

Executive Summary

Over 27 years of success in the area of management, training, operational

design and administration within the logistics of the transportation

industry. Served as key liaison between local and corporate management in

multi-state expansion projects and business development ventures. Strong

record of cost reduction and quality / performance management. Excellent

qualifications in operations planning and management, team building,

leadership and communications. Outstanding skills in PC and network

technology, development, implementation and maintenance. Thorough knowledge

of all principles, practices, policies, lean methods and procedures

pertaining to the logistics of the transportation industry. Fully educated

in all governing agencies policies, rules and regulations and goals and

objectives pertaining to all types of general freight movement.

Professional Background

Peninsula Truck Lines Inc.Auburn WA 10/1986 to 5/2013

Operations Management

City Logistics Coordinator, Outbound Manager, Inbound Manager, Line Haul

operations, Dock operations, Professional Driver, Forklift operator,

Shipping / Receiving, Warehousing. Oversaw and managed a team of over 50

employees in activities relating to dispatching, routing, tracking

transportation vehicles and warehouse material movement. Analyzed

expenditures, and other financial reports to develop plans, policies, and

budgets for increasing profits and improving services. Oversaw workers

assigning tariff classifications, and preparing billing according to mode

of transportation and destination of shipments.

. Enforced compliance of operations personnel with administrative

policies, procedures, safety rules, and government regulations.

. Reviewed transportation schedules, worker assignments and routes to

ensure compliance with standards for personnel selection, safety, and

union contract terms.

. Conferred and cooperates with management and other in formulating and

implementing administrative, operational and customer relations, policies

and procedures.

. Oversaw process of investigation and response to customer and shipper

complaints relating to operations.

. Developed solutions as part of quality management team.

. Experienced in pulling tankers, dry vans, refers, and doubles.

. Handled time-sensitive freight, general goods, hazardous materials,

and government shipments.

. Resolved billing questions and disputes, initiated customer calls,

and performed data entry.

. Trained and managed support personnel and made significant

contributions in numerous departments, including logistics, sales,

customer support, and production.

. Directed daily activities of the warehouse including labor

scheduling, personnel management, space utilization, inventory and

equipment.

. Directed distribution management responsibilities on a minute by

minute basis.

. Demonstrated ability to apply sound knowledge to diverse

applications.

. Earned a reputation as a valuable and cooperative coworker by: being

fair, honest, and willing to help others when needed; effectively

resolving conflicts at appropriate times; and assisting new managers and

other staff to become familiar with policy and operations.

. Effective in stressful situations.

. Demonstrated effective and consistent technical support.

. Assisted in establishing a successful structure for a growing

company.

. Evaluated programs in marketing, productivity, and customer support.

Made recommendations to company executives.

. With over 27 years of experience, developed a strategy for making

quick decisions under high stress conditions, maintaining composure while

prioritizing customers needs.



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