Jennifer Robertson

Cell – 561-***-****

Email – aceo9o@r.postjobfree.com

Skills Summary

Self motivated Manager with extensive experience; including coordination of; daily operations,

phones, data input, filing, marketing, equipment upkeep, all aspects of maintenance, safety

(OSHA, JCAHO, DHS and HIPAA) requirements, janitorial and security issues. Assist Director with

research, correspondence, presentations. With the ability to multi-task in a limited resource

capacity: I am a self-starter with leadership skills (Supervisor of the year for 2003). Impeccable

customer services, written and verbal skills. Master with Microsoft Office Products: Excel, Access,

Power Point, Word, Outlook and QuickBooks.

Work History

Community Manager, Lazy J RV Park, Fort Myers FL

(07/12- Present)

Marketing i.e. Facebook, Website, Craigslist and Email blasts, Twiter, Pinterest.

Camp Hostess – On call 24hrs a day 7 days a week.

Bingo night, Movie Night, Card Night and Holiday parties for tenants and RV Campers.

Book all Reservations, on-line, telephone and/or drop ins.

Meter Reading-Electrical and Water meters – monthly for the Mobile sections, RV is on arrival and

departure.

Billing – payroll

Accounts Receivable- all rent (Mobile and RV)

Rent notifications i.e. 30/60 day notices and eviction process and thank you cards.

Designed Excel program for rent roll and RV check in and out.

Recreational rooms

Lease agreements.

Credit Checks

See to it that the Park rules are enforced.

Park Manager, Tamarisk RV and Mobile Home Park, Desert Hot Springs CA

(09/2009-07/2012)

Marketing i.e. Facebook, Website, Craigslist and Email blasts, Twiter, Pinterest

Camp Hostess – On call 24hrs a day 7 days a week.

Bingo night, Movie Night, Card Night and Holiday parties for tenants and RV Campers.

Book all Reservations, on-line, telephone and/or drop ins.

Meter Reading Electrical and Water meters – monthly for the Mobile sections, RV is on arrival and

departure.

Billing – payroll, utilities, mortgage, etc.

Accounts Receivable- all rent (Mobile and RV)

Rent notifications i.e. 30/60 day notices and eviction process.

Janitorial- 7 restrooms, 2 recreational rooms, 11 showers

Lease agreements.

Credit Checks

See to it that the Park rules are enforced.

I have 98 RV sites and 86 Mobile homes.

Business/Operation Manager, Owner, Shoshon Dojo, Palmdale Ca (08/2004-

12/2007) non-profit -Volunteer

Accounts receivable/Payable.

Conduct jujitsu classes.

Marketing, expanded business from 2 students, 1 class to 5 classes and 30 students in 6 months .

Achieved National Recognition of United State Jujitsu Federation and American Jujitsu

Association.

Implement policies and procedures.

All E-Time, payroll and human resource issues completed.

Insure JCAHO certification and CAL OSHA requirements are met.

Coordinate the process of all areas to ensure all deadlines are met and or exceeded.

Office Manager, Tarzana Treatment Centers, Lancaster, Ca (08/2002, 08/2004) non-

profit

Manage the daily activities of, and responsible for the training of over 200 staff and 60 clients.

Risk Management

Supervise maintenance staff and budget control.

Responsible for Youth Services (Residential and Outpatient) Adult Services (Residential,

Outpatient and Sober Living).

Accounts receivable/ Accounts Payable.

Oversee all billing practices.

E-Time, payroll and human resource issues.

Insure JCAHO certification and CAL OSHA requirements are met.

Liaison for OSHA and JCAHO inspectors.

Assure HIPPA requirements are met at all times and train employee’s as necessary.

Coordinate the process of all areas to ensure all deadlines are met and or exceeded.

Sit on Three (3) diverse committees including the Environment of Care committee and the

Marketing Committee to actively assess whether the procedures in place are the most efficient

and recommend enhancements wherever possible.

Interfaced with local planning, operating, finance and legal organizations to meet local

requirements and create positive relationship with community and civic leaders.

Administrative Coordinator, Antelope Valley Partners for Health, Lancaster Ca (2000-

2002) non-profit

Identify resources, develop surveys and conduct training for community development.

Compile/organize data received on SPSS system.

Assisted in developing and maintaining relationships with businesses, community and local

stakeholders.

Extensive research in various areas for grants funds.

Maintenance of board and committee meetings and daily tasks.

Patient Resource Worker for the Breast Cancer Early Detection Program and

Treatment Fund for Los Angeles County, Olive View Medical Center (1990- 2000) non-

profit

Increased patient awareness and treatment from 10 to 50 patients weekly.

Developed, maintained and networked patient database for patient tracking between hospital and

outlying clinics.

Implemented and assisted in Health Fairs to increase community awareness.

Assisted patients with care coordination.

Implemented and ran support groups for women and their families.

Education

Mission College 1991-1993

Enrolled in on-line Real Estate School www.Lumbleau.com

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