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Customer Service Sales

Location:
Friendswood, TX
Posted:
June 24, 2014

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Resume:

NORMA LOPEZ

ADMINISTRATIVE PROFESSIONAL

*** ********* ******, #****

Friendswood, Texas 77546

832-***-**** (Mobile)

aceo07@r.postjobfree.com

PROFESSIONAL OBJECTIVE:

Enthusiastic, reliable and bilingual Administrative Professional, with 15+ years of demonstrated experience, seeks a

challenging and rewarding opportunity with a company that will utilize my skills and background.

COMPUTER/OFFICE SKILLS:

Microsoft Office-Word, Excel, Access, Outlook, Canopy

Quick books Pros, Peachtree, MAS 90, Lotus 123, Solomon, Yardi

Windows XP/2000/Vista, Quicken, Quick Books, Manfact, Dac E-Z

Egg Head Bilingual Software, Track-It, Internet, CPBI, Smart System, Wang

Customer Service, Filing, Scanning, Faxing, Answering Multi-Line Phones

PROFESSIONAL EXPERIENCE:

Confidential, Houston, Texas Nov 2013 - Still Employed

Office Manager / Bookkeeper

Duties Included:

Accounts Payables

Human Resources

Managing over 100 employees

Manage 7 Retail Stores and 1 Processing Meat Company

Sales Reports

Customer and Vendor Service

Researching Accounts

Bank Reconciliation

Ad Specials for all 7 stores

Bank Deposits

Bling It On Boutique, Pearland, Texas Aug 2010 – Nov 2013

Owner

Duties Included:

Account Payables

Bank Deposits

Bank reconciliation

Invoicing and Purchasing Orders

Customer and Vendor Service

Sales and Sales Report

Monthly Inventory

Credit Card Processing

Credit and Debit Transactions

Denso, Houston, Texas Jan 2009 – Mar 2010

Bookkeeper

Duties Included:

Accounts receivable

Bank reconciliations

Journal entries

Invoicing and deposits

Sales and Sales order reports

Monthly reports

Customer and vendor service

Researching accounts

Credit card billing and code for billing

Debit and credit transactions

Freight and bill of lading

Scorpion, Houston, Texas Feb 2004 – Dec 2008

Office Manager/Bookkeeper/Human Resources

Duties Included:

Accounts payable and accounts receivable

Payroll and bank deposits

Invoicing and bank reconciliations

Human resources and managing office staff

Maintaining rosters of key personnel with accounts

Bids and quotations

Purchase orders and trouble shooter with major accounts

Liaison between sales personnel and upper management

Locate and call on drilling rig locations throughout the state

Service the offshore accounts

Customer service and vendor relations

Quarterly reports and federal tax deposits and reports

Amigos Radio, Houston, Texas Feb 2000 – Jan 2004

Sales Representative

Duties Included:

Event planning, monthly and annual events, sales and entertainment functions

Seek and develop new accounts through marketing surveys and maintain good relationships

Sales reports, bids and quotations

Confidential documents and service agreements

Composition of correspondence

Texas Glass, Austin, Texas Aug 1999 – Mar 2003

Office Manager/Bookkeeper/Sales

Duties Included:

Accounts payable and accounts receivable

Payroll and quarterly payroll reports

Quarterly sales tax reports and Texas workforce employers quarterly reports

Employer’s quarterly federal tax returns and federal tax deposits

Customer service, vendor and public relations

Bank reconciliations and creating templates for invoicing

Balancing daily credit cards and credit card charge backs

Researching accounts collections

Coding and inventory control

Sales, marketing and advertising

Travel arrangements and appointments

Typing contracts, quotes, estimates and bids

Printing and mailing monthly statements

Running business and personal errands for CEO

Joel Daniels, Houston, Texas Apr 1994 – Jul 1999

Office Manager/Bookkeeper/Sales

Duties Included:

Accounts payable and accounts receivable

Payroll and bank deposits

Bank reconciliations

Customer service and public relations

Collections

Sales and advertising

Quarterly and monthly reports

ACTIVITIES:

Houston Livestock Show and Rodeo (HLSR)

Sales Advertising for scholarships

Customer Service – Transporting customers and performing artists



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