Robert Nichols
**** ******** ** ● Raleigh, NC ***03 • 919-***-**** ● acenz3@r.postjobfree.com
EXPERIENCE
Lowe’s Home Improvement Inc., Raleigh, NC
2014
Customer Service Associate, Inside Lawn and Garden
• Use personal knowledge and skill sets to help customers with lawn and garden and power
equipment sales.
• Direct customer sales, targeted marketing, validate needs and concerns to build a sale around
customer needs with valid advice and laterally integrated purchases of various products.
• Very positive feedback
Private Consulting., Raleigh, NC 2013 -
2014
Various referral based agribusiness consulting
Hummert International, Earth City, MO 2012 –
2013
Territory Manager, The Carolinas & Virginia
• Proactively managed sales within a three-state territory and a book of business including clients
such as BASF, Monsanto, Bayer, and Syngenta; increased market presence by identifying new
industries and then building brand identity by cold calling new clients, building relationships, and
establishing a strong referral network
• Represented the company at trade shows around North Carolina and South Carolina; set-up and
manned company booth, educated potential clients about the company, and identified specific
products that could enhance their business
• Built a strong referral network of grant based business; consulted with clients to determine their
needs and identified product mixes that maximized profit margins as well as the value of the grant
Macy’s-Federated, Inc., Raleigh, NC 2011 –
2012
Sales Associate, Furniture Department
• Consistently made weekly and monthly sales goals and minimized department returns by focusing
on the customer and fulfilling their specific needs; consistently averaged sales of $30K per month.
• Rose to top producer within 3 weeks of starting by quickly acquiring product knowledge, building
relationships with customers, and taking a professional approach to the sales process
Campbell Road Nursery, Raleigh, NC 2011
Sales Associate
• Consulted with customers on a variety of purchases including annual, perennial, fruit, vegetable,
and woody ornamentals; clarified customer needs and goals, explained features and benefits of
possible purchases, and pitched specific products to meet their needs
• Built a strong referral business based on repeat customers and consistently contributed to a
substantial portion of overall sales; received recognition from management as a top performer
North Carolina State University’s JC Raulston Arboretum, Raleigh, NC
2010
Intern
• Interacted with visitors to the arboretum, explaining botanical nomenclature, providing historical
perspective, and answering a variety of questions; recognized by supervisor for exceptional
relationship building skills and asked to participate in the annual plant sale
• Dug trenches, ran irrigation lines, pruned trees, moved mulch, and handled bobcats, front end
loaders, and Gators
Horticultural Field Labs, North Carolina State University, Raleigh, NC
2009
Intern/Assistant Greenhouse Manager
EDUCATION
NORTH CAROLINA STATE UNIVERSITY, Raleigh, NC
B.S., Horticultural Science, December 2010
Minors in Agricultural Business Management and Political Science